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Service Graph Connector for Observability - New Relic

Service Graph Connector for Observability - New Relic

by Service-now.com

Import host, event/alerts from New Relic

0 installs 0 reviews v1.5.0 Scoped Application Free (integration tables[8] not counted) 8 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
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Date Install Count Change
2026-09-09 0 -
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2026-04-27 21 -21
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2024-10-30 11 +1

About

The Service Graph Connector for Observability - New Relic imports the following type of data from New Relic to ServiceNow CMDB:  

- Hosts
- Disk
- Network Adapter
- Applications
- Event/Alerts

It adds the ability to configure the ingestion of events through Event Management and automatically correlates events to the discovered CIs.

 

Key Features

- Import data including hosts, related disks and network adapters from New Relic. 
- Process the CI and Event/Alert data by inserting or updating in CMDB. 
- Correlate the alerts/events to CI data in CMDB. 
- Support application mapping for CIs dependency.

 

Version History (5)
v1.5.0 2026-07-09 17:06:55
New: Query ACLs are now built into the application. Auditor scripts don't need to be manually re-run after each new installation.
v1.4.1 2026-02-06 01:14:01
Fixed: Fixed the issue where relationships don't exist for Calculated Application Service [cmdb_ci_service_calculated].
v1.4.0 2025-12-11 12:33:07
New: Added support for building relationships between application services and hosts. Added the pagination feature for the Application data source...
v1.3.0 2025-07-31 15:58:51
New Onboarded the connector to SGC Central. Fixed Resolved issues with the ingestion of alerts and events from New Relic.
v1.2.1 2023-03-22 13:04:28
Initial release
ID: fec681167755811029fa628a5b5a9993 · Published: Jul 2026 · Updated: Sep 09, 2026