Service Request Management App Template
Facilitate the easy requesting and provisioning of IT and non-IT related requests for any internal service
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 2 | -2 |
| 18 days of no change | ||
| 2026-04-08 | 3 | -1 |
| 159 days of no change | ||
| 2025-10-30 | 2 | +1 |
| 106 days of no change | ||
| 2025-07-15 | 1 | +1 |
About
The Service Request Management template improves efficiency by tracking requests, assignments, and task status across multiple teams. Teams can prioritize tasks quickly, add notes, and track tasks by the assignee. This app also provides a user-friendly experience to connect end users with support professionals. Requestors can track the progress of open tickets and review details of previous requests.
Key Features
- Enables reporting on service performance by delivering key dashboard insights and SLAs.
- Allows the tracking of requests, assignments, and task status across multiple teams.
- Contains workflows and decision tables to automate notifications, assignment groups, and process flows for task assignments.