AI Search for Customer Portals
AI Search Integration for customer (CSM) and consumer (CSM) portals for improved search experience
0 installs
0 reviews
v1.2.2
Scoped Application
Free
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-09-09 (0 installs)
View Install Data
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| 2026-09-09 | 0 | - |
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| 63 days of no change | ||
| 2024-10-30 | 120 | +13 |
About
AI Search Integration for CSM and CSP portals provides a modern consumer-grade search engine in the customer (/csm) and consumer (/csp) portals, helping users to quickly find the answers they need.
Key Features
The AI Search for Customer Portals application adds default AI search configurations to the customer (/csm) and consumer (/csp) portals that can be enabled instead of Zing search. This provides:
- An improved, personalized, and contextual search experience on the CSM and CSP portals.
- Reduced time to answer through genius results displayed at the top of the search results.
- Better user experience with auto-complete, natural language support, and typo handling.
- Faster time to value through actionable search results.
Version History (3)
v1.2.2
2026-08-07 19:18:55
New
None
Changed
Enabled Fluent support for AI Search for Customer Portals
Fixed
None
Removed
None &nbs...
v1.1.0
2025-12-11 14:07:24
Changed
Added support for custom icons in the knowledge search template, allowing customizable icon rendering within GenAI search results.
v1.0.5
2023-05-04 15:26:56
Defect fixes
ID: 2c0a454ec37920107b15f97c9840ddc4 · Published: Aug 2026 · Updated: Sep 09, 2026