Test, deploy with confidence knowing that your end-to-end email processes are functioning how you intended before it goes live.

Harness the power of Outbound Email Filters, effortlessly approve or reject and comment on tickets, and even respond via emails in sub-production environments.

The inbound email processing engine will perform its "tech magic" and update the record within your ServiceNow sub-production instance.

By utilising the Exempted list, direct emails only for the intended recipient don't be impeded by single inbox test email confusion ever again!

Add Outbound Email Filter into your digital toolbox today!

To permit targeted test recipients in receiving test notifications in an isolated and controlled manner in sub-production instances, through selective scan and filter ServiceNow outbound notifications.

OEF uses a recipient’s exemption method to scan and filter out non-targeted email addresses from any notifications sent by sub-production instances thereby removing unintended emails and enhancing the effectiveness of test processes.

Only those targeted recipients who are defined in a bespoke recipient exemption table would receive test notifications and therefore their email replies would be processed accordingly as is the case in a live production environment.