Doctation by Wrangu automatically extracts data, images, reports and other content from ServiceNow to effortlessly generate documents on predefined templates.

Organisations need to generate reports and documents on a regular basis. Examples include internal documents such as monthly board updates, CAB reports, Major Incident Review reports, Root Cause Analysis, and external documents such as Data Breach reports for the supervisory authorities, audit reports as well as many more. The huge overheads associated with having to create accurate and timely documentation are greatly reduced by Doctation’s ability to extract reports and data and combine these into professional documents on a scheduled basis.

Doctation generates documents from templates, some of which are provided by Wrangu out of the box. Existing templates can be amended, or new ones can be created to suit your needs. Templates are created from template blocks, each of which can be configured to return the information you require. Doctation can also use fillable pdf templates to automatically generate documents extracting data from ServiceNow. When data in your ServiceNow instance changes, you can easily generate new, updated documents with minimal effort by using the templates.

**Some of the main feature include:**

* Documents automatically generated from fillable PDF forms by mapping ServiceNow data to the PDF form fields
* Custom templates built using reusable template blocks
* Documents generated from templates at the press of a button
* Workflow to support review, approval and publishing of templates and documents
* Role-based access control on templates and documents to enforce data security
* Template and document versioning for auditability
* Meta data tags to provide details about the document.
* Support for Headers, Footers and Page Numbers

**The following template blocks are available:**

* Static Template Block – Use for static text and images with HTML styling
* Form Template Block – Display data from a selected record from a ServiceNow table
* List Template Block – Display a list of records from a ServiceNow table (with the option to filter the data)
* Dynamic Template Block – Extract values from records and add to static text
* Report Template Block – Embeds ServiceNow reports in the document
* Custom Template Block –Create more complex data sets and layouts using service portal widgets.