One Identity Manager for Service Catalog
ServiceNow and One Identity Manager - Stronger Together
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About
One Identity, a leader in identity governance, helps organizations get identity and access management (IAM) right. Together with ServiceNow we provide you with the solutions you need to govern access from request through fulfillment for users and data, while improving business agility today and in the future with a modular and scalable IAM solution.
Integrating One Identity Manager with ServiceNow creates a unified portal, which increases productivity by enabling users to get access to the services and applications they need, while allowing you to make better security decisions by combining security
information and policies from multiple sources to reduce exposure and eliminate information silos.
The integration between One Identity Manager and ServiceNow enables users to requests access to secure assets such as physical assets, groups, and distribution lists and control access rights and permissions for their entire identity lifecycle with predefined approval processes and workflows. The integration allows you to leverage the rich approval workflow engines of both solutions to put access decision where it belongs - in the hands of the business. Once approved a request will automatically be provisioned from Identity Manager to any system, platform, or application - on premises or in the cloud.
Key Features
- Users can perform the approval in One Identity Manager as well as ServiceNow.
- One Identity Manager Catalog Application is now compatible with ESC portal.
- Users can now reset their One Identity Manager web portal password directly from ServiceNow using the “Reset User Password” feature.
- Administrators can mark One Identity Manager employees as security risks from ServiceNow using the “Mark User as Security Risk” feature.
- Service categories are now searchable, improving discoverability and user experience.
- Enhanced workflow visibility: Requestors can now view One Identity Manager approval progress, including who their request is pending with and who has approved it in One Identity manager, directly from the Service Portal Requests page.
- For service items with maximum valid days configured, requestors are restricted from selecting dates beyond the allowed limit.