OneList Approvals Adapter
The OneList adapter for ServiceNow fully integrates with OneList to present approval tasks and to execute task actions.
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About
Are you trying to mobilize your ServiceNow approvals but are also looking for a consistent way of providing mobile approvals to everyone in your organization, regardless whether it’s ServiceNow or another system? OneList helps accelerate and control core business processes by making it easier for executives to make important decisions sooner and more confidently. OneList aggregates system workflow tasks across multiple backend applications into an accessible, intuitive and consistent executive experience. Visit IQX Business Solutions for more about OneList.
With the OneList adapter, you can
- Create rules for the approval events of any ServiceNow table.
- Configure which fields should be pushed to OneList for display.
- Configure the actions available in OneList for the approval task.
- Synchronize and provision approver OneList accounts based on approver details in ServiceNow.
Key Features
- Full monitoring, logging and retry capability for the integration.
- Customizable rules and filters for approval tasks that should be sent to OneList.
- Highly performant and timely communication between OneList and ServiceNow.
- Task details including attachments are available in the mobile app to assist with decision making.