logo

NJP

Microsoft Dynamics CRM Spoke

Microsoft Dynamics CRM Spoke

by Service-now.com

Simplify and accelerate how you integrate with Microsoft Dynamics CRM

0 installs 0 reviews v1.10.1 Scoped Application Free (integration tables[4] not counted) 4 tables
Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 56 -56
92 days of no change
2026-01-24 57 -1
2026-01-23 58 -1
95 days of no change
2025-10-19 57 +1
37 days of no change
2025-09-11 56 +1
64 days of no change
2025-07-08 55 +1
18 days of no change
2025-06-19 54 +1
3 days of no change
2025-06-15 53 +1
6 days of no change
2025-06-08 52 +1
19 days of no change
2025-05-19 51 +1
17 days of no change
2025-05-01 50 +1
6 days of no change
2025-04-24 49 +1
17 days of no change
2025-04-06 48 +1
4 days of no change
2025-04-01 47 +1

About

Automate tasks related to account, case, contact, lead, opportunity, and any other entities in the Microsoft Dynamics CRM instance from the ServiceNow Platform.

Key Features

- Conversational AI Experience with:
- Look up Contacts Subflow Sample
- Look up Accounts Subflow Sample
- Look up Opportunities Subflow Sample
- Look up Leads Subflow Sample
- Create Lead

- Account Management
- Create Account
- Look up Account Details

- Case Management
- Create Case
- Look up Case Details

- Contact Management
- Create Contact
- Look up Contact Details

- Lead Management
- Create Lead
- Look up Lead Details

- Metadata Retrieval
- Look up Entities
- Look up Entity Metadata
- Look up Entity URL
- Look up Field Choice List

- Opportunity Management
- Create Opportunity
- Look up Opportunity Details

- Record Management
- Create Record
- Delete Record
- Look Up Records
- Update Record

- Bi-directional webhook support
- AI Agents
- Case Management
- Record Management
- Lead Management
- Opportunity Management
- Account Management
- Contact Management

Version History (7)
v1.10.1 2026-08-07 19:36:00
Enhanced security for OOTB sample webhook
v1.10.0 2026-06-16 16:21:57
Security patch for non-glide ACLs
v1.9.0 2025-11-06 14:13:02
Security update: Improved system scoping privilege for better sample subflow security
v1.8.0 2025-10-16 14:23:34
Added 6 AI Agents
v1.7.0 2025-09-10 12:09:08
Added required ACLs or Roles as per the AI Security Directive guidelines.
v1.6.0 2025-03-12 11:38:59
Added 5 conversational spoke actions and subflow samples.
v1.5.3 2025-01-30 15:48:23
Fixed: "Regarding" attribute in the Create Record action Fixed: Scope name issue for subflow names in scripted rest api when calling sample webhook...
ID: 77864225dba933003e146583ca9619eb · Published: Aug 2026 · Updated: Sep 09, 2026