Microsoft Dynamics CRM Spoke
Simplify and accelerate how you integrate with Microsoft Dynamics CRM
Install Trend
View Install Data
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| 2026-09-09 | 0 | - |
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About
Automate tasks related to account, case, contact, lead, opportunity, and any other entities in the Microsoft Dynamics CRM instance from the ServiceNow Platform.
Key Features
- Conversational AI Experience with:
- Look up Contacts Subflow Sample
- Look up Accounts Subflow Sample
- Look up Opportunities Subflow Sample
- Look up Leads Subflow Sample
- Create Lead
- Account Management
- Create Account
- Look up Account Details
- Case Management
- Create Case
- Look up Case Details
- Contact Management
- Create Contact
- Look up Contact Details
- Lead Management
- Create Lead
- Look up Lead Details
- Metadata Retrieval
- Look up Entities
- Look up Entity Metadata
- Look up Entity URL
- Look up Field Choice List
- Opportunity Management
- Create Opportunity
- Look up Opportunity Details
- Record Management
- Create Record
- Delete Record
- Look Up Records
- Update Record
- Bi-directional webhook support
- AI Agents
- Case Management
- Record Management
- Lead Management
- Opportunity Management
- Account Management
- Contact Management