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ControlUp IT Service Management Connector

by ControlUp Technologies Ltd

Fewer tickets, closed faster, better support

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0 installs 0 reviews v1.2.4 Scoped Application Free (integration tables[1] not counted) 1 tables

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)

View Install Data

Date	Install Count	Change
2026-09-09	0	-
134 days of no change
2026-04-27	61	-61
18 days of no change
2026-04-08	62	-1
1 days of no change
2026-04-06	63	-1
2 days of no change
2026-04-03	64	-1
2026-04-02	65	-1
10 days of no change
2026-03-22	66	-1
50 days of no change
2026-01-30	71	-5
4 days of no change
2026-01-25	72	-1
1 days of no change
2026-01-23	74	-2
2026-01-22	75	-1
2 days of no change
2026-01-19	76	-1
12 days of no change
2026-01-06	78	-2
5 days of no change
2025-12-31	79	-1
15 days of no change
2025-12-15	80	-1
3 days of no change
2025-12-11	81	-1
9 days of no change
2025-12-01	80	+1
9 days of no change
2025-11-21	79	+1
2025-11-20	78	+1
2025-11-19	77	+1
8 days of no change
2025-11-10	76	+1
2 days of no change
2025-11-07	75	+1
7 days of no change
2025-10-30	74	+1
1 days of no change
2025-10-28	73	+1
4 days of no change
2025-10-23	72	+1
1 days of no change
2025-10-21	71	+1
6 days of no change
2025-10-14	70	+1
2025-10-13	69	+1
4 days of no change
2025-10-08	68	+1
7 days of no change
2025-09-30	67	+1
1 days of no change
2025-09-28	66	+1
11 days of no change
2025-09-16	65	+1
1 days of no change
2025-09-14	64	+1
10 days of no change
2025-09-03	63	+1
20 days of no change
2025-08-13	62	+1
16 days of no change
2025-07-27	60	+2
11 days of no change
2025-07-15	59	+1
4 days of no change
2025-07-10	58	+1
2 days of no change
2025-07-07	57	+1
12 days of no change
2025-06-24	56	+1
1 days of no change
2025-06-22	55	+1
5 days of no change
2025-06-16	54	+1
4 days of no change
2025-06-11	53	+1
6 days of no change
2025-06-04	52	+1
13 days of no change
2025-05-21	51	+1
2 days of no change
2025-05-18	50	+1
2 days of no change
2025-05-15	49	+1
1 days of no change
2025-05-13	48	+1
34 days of no change
2025-04-08	47	+1
15 days of no change
2025-03-23	46	+1
6 days of no change
2025-03-16	45	+1
32 days of no change
2025-02-11	44	+1
4 days of no change
2025-02-06	43	+1
2 days of no change
2025-02-03	42	+1
7 days of no change
2025-01-26	41	+1
23 days of no change
2025-01-02	40	+1
63 days of no change
2024-10-30	36	+4

About

With ControlUp’s IT Service Management Collector for Edge DX, ServiceNow tickets are automatically created, automatically populated, and automatically closed with Edge DX automated remediation. When Edge DX detects a problem with Windows, macOS, or Linux desktops, Edge DX automatically opens a ServiceNow ticket and pre-populates the ticket with relevant information for a support professional to start working the case. Tickets can automatically be created by ticket type, impact, and urgency. For automated detection and remediation, tickets can be opened for documentation purposes, and then automatically closed.

Key Features

- Update on real-time device state & auto remediation
- Direct access to impacted device dashboard view
- Reporting
- Supports multiple ServiceNow instances.
- Real time alerts to trigger events and Incidents in ServiceNow with enhanced field mapping
- Incident updates
- Incident auto closure
- Incident reopening
- Alert storm suppression
- Cloud-Managed
- Supports Oauth & Basic Auth Credentials

Version History (6)

v1.2.4 2026-09-07 12:40:15