NinjaOne Integration
by NinjaRMM LLC
Simplify endpoint management and solve device issues faster with NinjaOne
Install Trend
View Install Data
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| 2026-09-09 | 0 | - |
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About
NinjaOne's bidirectional integration with ServiceNow streamlines IT operations, ensuring that Managed Service Providers and IT teams have up-to-date information to quickly identify and respond to users and incidents.
With NinjaOne, ServiceNow Devices are automatically synchronized and created, and ServiceNow Incidents are generated as NinjaOne alerts arise. These incidents are continuously updated as conditions change, providing real-time accuracy and ensuring devices remain continually healthy, which enhances overall IT infrastructure stability.
This seamless integration between the NinjaOne and ServiceNow platforms enhances and simplifies IT management, reducing business disruptions and increasing user satisfaction.
Key Features
- **Synchronize NinjaOne devices** seamlessly into the ServiceNow CMDB.
- **Automatically log incidents** in ServiceNow based on NinjaOne alerts.
- **Access detailed device insights** within ServiceNow, including device URL, remote connection URL, last login name, OS details, private IP address, product key, and custom fields for enhanced visibility.
- **Quickly launch remote sessions** with NinjaOne Remote directly from ServiceNow.