Virtual Agent Star Rating Survey
Allow customers to provide a star rating for their experience with an agent
19 installs
0 reviews
v1.0.3
Scoped Application
Free
Install Trend
First tracked: 2024-10-30
Latest: 2024-10-30 (19 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2024-10-30 | 19 | - |
About
Provide customers with a 5-star rating post chat survey to gather customer satisfaction results.
Key Features
* A new survey with the "star rating" custom metric.
* Updates to the Survey topic block to display a star rating custom control in Virtual Agent
* Survey results are stored in the Assessment Instance Questions table
ID: 73f6f75b7c72933fa9353b9839f12d3c · Updated: Oct 30, 2024