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| 2025-09-25 | 3 | +1 |
About
The **Asset Management** mobile version is available within the **ServiceNow Agent** app for **Asset Team members**. This mobile app allows users to:
✅ **Scan asset tags** using their mobile device’s camera
✅ **Search for assets** using the advanced search filter
✅ **Locate and update assets** directly from their mobile phone
✅ **Audit Location/Stockroom ** -Supports scanning asset tag/serial number
The primary goal of the **Asset Management** mobile application is to **extend** the functionality of the web-based **My Assets Validation** application. It provides **greater flexibility** for both regular users and asset team members, enabling them to access and utilize key features of the main application on their mobile devices.
Key Features
The **Asset Management Mobile App** extends the functionality of the web-based **My Assets Validation** application, providing greater flexibility for both regular users and Asset Team members to manage assets directly from their mobile devices.
Application Availability
📱 Available within the **ServiceNow Agent app** (for Asset Team members)
Core Capabilities
🔍 **Scan & Search Assets** – Quickly locate assets by scanning barcode tags using your mobile device’s camera
🎯 **Advanced Search Filtering** – Find assets efficiently using search filters
✏ **Edit Asset Information** – Update and manage asset details directly from the mobile app
Audit Capabilities (Location / Stockroom Audits)
📦 **Execute Location & Stockroom Audits** – Perform audits in the field using the mobile experience
📷 **Scan Assets During Audits** – Scan asset barcodes to validate assets against the audit list
✅ **Update Audit Results** – Mark assets as found/verified during the audit process
⚠ **Identify Missing or Mismatched Assets** – Flag assets that are missing, not scanned, or found in the wrong location/stockroom
📝 **Complete Audits in Mobile** – Finalize audit execution directly from the mobile app and submit results to the My Assets Validation audit engine
Benefits
With these capabilities, users can easily **track, validate, manage, and audit assets on the go** , improving efficiency, data accuracy, and audit readiness across the organization.