The “BlueVoyant Integration” App enables BlueVoyant clients who have purchased a ServiceNow integration as part of BlueVoyant’s Core: MDR (Managed Detection & Response) services to integrate their own ticketing systems with BlueVoyant’s ServiceNow instance for managing incidents that have been investigated and escalated by BlueVoyant.

**About BlueVoyant**

BlueVoyant converges internal and external cyber defense capabilities into an outcomes-based, cloud-native platform called BlueVoyant Elements™. Elements continuously monitors your network, endpoints, attack surface, and supply chain as well as the open, deep, and dark web for vulnerabilities, risks, and threats; and takes action to protect your business, leveraging both machine learning-driven automation and human-led expertise. Elements can be deployed as independent solutions or together as a full-spectrum cyber defense platform. BlueVoyant’s approach to cyber defense revolves around three key pillars — technology, telemetry, and talent — that deliver rock-solid cyber defense capabilities to more than 700 customers across the globe. 

- Bi-directional integration between BlueVoyant and ServiceNow ITSM.
- The BlueVoyant Analyst can create ITSM Incidents from BlueVoyant Cases using the "Create Incident" button available.