InMorphis Empowered IT Operations (with Sensitive Data Protection) creates a hybrid security model for IT Service Management that allows customers to store all Sensitive Personal Data locally while maintaining transactional data on the cloud. It allows an organization to retain full authority and control over their data, even when running in a shared or public cloud environment. The sensitive PII data can be easily retrieved when necessary and remain completely compliant with data regulations for data-sensitive industries.

Results/Outcomes:

- Compliant with business and regulatory processes: Complete compliance with data regulations for data sensitive industries.
- Seamless user experience: One-stop-shop for all business users while getting the sensitive data on the fly from local DB.
- Centralized platform: Easy retrieval of PII on the fly for viewing and reporting.

Functional Features:

- Data stays within the datacenter.
- Complete compliance to regulations
- Modernize and transform with no code/low code
- Built in dashboards to analyze service performance and configurations

Technical Features:

- Isolate sensitive data out of the ServiceNow cloud
- Isolated data available on-demand for users to view or modify
- Modify the field definitions to identify these as sensitive in no-code configuration