Thirdera Velocity: Legal Service Delivery helps legal operations teams provide structure to employee’s legal requests and quickly modernize the delivery of legal services, improving productivity and elevating the employee experience. By providing self-service to employees through the customer’s existing ServiceNow Employee Center, employees can find answers to basic requests, allowing the legal team to focus on more complex matters. Pre-recorded videos empower legal team members to learn how to use ServiceNow and Legal Counsel Center at their own pace.

Results/Outcomes:

- Automated legal requests: Reduces repetitive tasks and enables focus on business goals.
- Unified portal: Empowers employees with a simple interface to find answers to common legal questions, submit legal requests, and track status of requests.
- Standardized legal request management: Enhances efficiency of the legal ops team through dedicated workflows and request management processes.

Functional Features:

- Self-service portal
- Standardized intake method
- Quick implementation to see benefits early
- Easy-to-consume training videos 

Technical Features:

- Scalable and secure
- Using existing technology
- Built using ServiceNow’s out-of-the-box intake forms