Blitzz offers a user-friendly and feature-rich video communication solution that doesn't require app downloads. ServiceNow users can leverage this Video Technology for diverse applications, such as remotely inspecting customer equipment, diagnosing and resolving issues from a distance. Additionally, they can annotate images to facilitate collaborative problem-solving and receive guidance on potential troubleshooting challenges.

* No-App Download Video Call (1:1 and Group Video Calls)
* SMS, WhatsApp, Email Invites
* High-resolution image capture from live video
* Time-stamped images with accurate GPS locations
* Image markup and text annotation
* Pointer feature to point at things on the video call
* Remote zoom
* Optical Character Recognition (OCR) to extract text from images such as building address, product reference numbers
* Screenshare from Mobile and Desktop
* Call Recording
* Survey and Call Disposition at the end of the call
* Bandwidth optimized video
* Network quality display of participant’s network connection quality
* Integrations with other applications and much more…

Visit Blitzz website for more details: https://blitzz.co/features