Acronis Cyber Protect Cloud – Services
Increase productivity with automated provisioning and integrated ticketing
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About
**Welcome to the Cyber Protection zone for ServiceNow**
Respond quickly to client issues related to backup, cybersecurity, endpoint protection management and subscriptions with alerts and ticket automation between Acronis and ServiceNow. Provision Acronis customers across all your data centers directly from your ServiceNow instance. No need to switch from platform to platform anymore. Faster response time leads to better protection and higher quality customer service.
**About Acronis Cyber Protect**
Managed service provides (MSPs) and shared services centers across the globe use Acronis Cyber Protect Cloud to actively protect their customers and departments against the most prevalent cyberthreats.
Acronis Cyber Protect Cloud uniquely integrates data protection, cybersecurity and endpoint protection management into a single-agent cyber protection solution, which can be provisioned and managed directly within your ServiceNow console. Improve your customers’ security posture in accordance with the leading NIST Cybersecurity Framework.
Key Features
**Gain the advantage**
Streamline provisioning, strengthen security and simplify management of your cyber protection services, leveraging Acronis seamless integration with ServiceNow.
- Extend your managed services with integrated cyber protection - with no upfront investment.
- Connect multiple Acronis partner tenant accounts that are spread across several data centers into a single ServiceNow instance.
- Provision comprehensive cyber protection services and handle configuration changes right from the ServiceNow console across all your Acronis partner tenants.
- Streamline service management (ITSM) by leveraging the integration’s Company Mapping and Incident Creation via Alert Rules functionality and easily define the relation between a ServiceNow entity (company) and an Acronis entity (tenant).
- Respond to client issues faster. Locate a problematic workload in a matter of seconds across all your Acronis data centers with synchronized Acronis-ServiceNow alerts and ticket automation. The integration provides you with full visibility over alerts’ details (e.g. severity, resolution state, type, source, etc.). The alerts are stored inside a standard ServiceNow Events table which enables further processing of each Acronis incident using Alert Rules and building complex escalation processes.