ITOM Cloud Services Core
Shared Services to assist customers to transmit data directly to the ServiceNow instance.
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0 reviews
v4.3.0
Scoped Application
Free-ish (consumes 6 tables)
6 tables
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 806 | -806 |
| 5 days of no change | ||
| 2026-04-21 | 805 | +1 |
| 95 days of no change | ||
| 2026-01-15 | 804 | +1 |
| 22 days of no change | ||
| 2025-12-23 | 803 | +1 |
| 18 days of no change | ||
| 2025-12-04 | 802 | +1 |
| 1 days of no change | ||
| 2025-12-02 | 801 | +1 |
| 4 days of no change | ||
| 2025-11-27 | 800 | +1 |
| 2025-11-26 | 799 | +1 |
| 1 days of no change | ||
| 2025-11-24 | 798 | +1 |
| 2025-11-23 | 797 | +1 |
| 1 days of no change | ||
| 2025-11-21 | 796 | +1 |
| 1 days of no change | ||
| 2025-11-19 | 795 | +1 |
| 2 days of no change | ||
| 2025-11-16 | 794 | +1 |
| 1 days of no change | ||
| 2025-11-14 | 793 | +1 |
| 1 days of no change | ||
| 2025-11-12 | 792 | +1 |
| 2 days of no change | ||
| 2025-11-09 | 791 | +1 |
| 2025-11-08 | 789 | +2 |
| 2025-11-07 | 786 | +3 |
| 1 days of no change | ||
| 2025-11-05 | 782 | +4 |
| 2 days of no change | ||
| 2025-11-02 | 780 | +2 |
| 5 days of no change | ||
| 2025-10-27 | 778 | +2 |
| 2025-10-26 | 777 | +1 |
| 2025-10-25 | 776 | +1 |
| 2 days of no change | ||
| 2025-10-22 | 775 | +1 |
| 2 days of no change | ||
| 2025-10-19 | 774 | +1 |
| 2025-10-18 | 773 | +1 |
| 2025-10-17 | 772 | +1 |
| 2025-10-16 | 771 | +1 |
| 2025-10-15 | 770 | +1 |
| 2 days of no change | ||
| 2025-10-12 | 769 | +1 |
| 2 days of no change | ||
| 2025-10-09 | 768 | +1 |
| 2025-10-08 | 765 | +3 |
| 2025-10-07 | 763 | +2 |
| 4 days of no change | ||
| 2025-10-02 | 762 | +1 |
| 2025-10-01 | 761 | +1 |
| 1 days of no change | ||
| 2025-09-29 | 760 | +1 |
| 2025-09-28 | 759 | +1 |
| 11 days of no change | ||
| 2025-09-16 | 758 | +1 |
| 8 days of no change | ||
| 2025-09-07 | 757 | +1 |
| 1 days of no change | ||
| 2025-09-05 | 756 | +1 |
| 2025-09-04 | 755 | +1 |
| 2025-09-03 | 752 | +3 |
| 3 days of no change | ||
| 2025-08-30 | 750 | +2 |
| 2 days of no change | ||
| 2025-08-27 | 749 | +1 |
| 5 days of no change | ||
| 2025-08-21 | 748 | +1 |
| 4 days of no change | ||
| 2025-08-16 | 747 | +1 |
| 2 days of no change | ||
| 2025-08-13 | 745 | +2 |
| 1 days of no change | ||
| 2025-08-11 | 744 | +1 |
| 4 days of no change | ||
| 2025-08-06 | 742 | +2 |
| 2025-08-05 | 741 | +1 |
| 1 days of no change | ||
| 2025-08-03 | 740 | +1 |
| 2 days of no change | ||
| 2025-07-31 | 739 | +1 |
| 2025-07-30 | 738 | +1 |
| 2025-07-29 | 736 | +2 |
| 2025-07-28 | 733 | +3 |
| 2025-07-27 | 731 | +2 |
| 2 days of no change | ||
| 2025-07-24 | 727 | +4 |
| 2025-07-23 | 726 | +1 |
| 2025-07-22 | 722 | +4 |
| 2025-07-21 | 717 | +5 |
| 2025-07-20 | 714 | +3 |
| 1 days of no change | ||
| 2025-07-18 | 712 | +2 |
| 2025-07-17 | 710 | +2 |
| 2025-07-16 | 708 | +2 |
| 2025-07-15 | 706 | +2 |
| 2025-07-14 | 701 | +5 |
| 2025-07-13 | 700 | +1 |
| 2 days of no change | ||
| 2025-07-10 | 697 | +3 |
| 2025-07-09 | 694 | +3 |
| 1 days of no change | ||
| 2025-07-07 | 692 | +2 |
| 2025-07-06 | 691 | +1 |
| 1 days of no change | ||
| 2025-07-04 | 690 | +1 |
| 2025-07-03 | 689 | +1 |
| 2025-07-02 | 687 | +2 |
| 2025-07-01 | 685 | +2 |
| 2025-06-30 | 683 | +2 |
| 2 days of no change | ||
| 2025-06-27 | 680 | +3 |
| 2025-06-26 | 678 | +2 |
| 2025-06-25 | 676 | +2 |
| 2025-06-24 | 674 | +2 |
| 1 days of no change | ||
| 2025-06-22 | 672 | +2 |
| 2025-06-21 | 671 | +1 |
| 2025-06-20 | 670 | +1 |
| 2025-06-19 | 669 | +1 |
| 1 days of no change | ||
| 2025-06-17 | 668 | +1 |
| 2025-06-16 | 663 | +5 |
| 2 days of no change | ||
| 2025-06-13 | 661 | +2 |
| 2025-06-12 | 659 | +2 |
| 2025-06-11 | 658 | +1 |
| 2025-06-10 | 656 | +2 |
| 2025-06-09 | 655 | +1 |
| 1 days of no change | ||
| 2025-06-07 | 653 | +2 |
| 2025-06-06 | 652 | +1 |
| 2025-06-05 | 650 | +2 |
| 2025-06-04 | 648 | +2 |
| 2025-06-03 | 644 | +4 |
| 2025-06-02 | 643 | +1 |
| 2025-06-01 | 642 | +1 |
| 2025-05-31 | 641 | +1 |
| 2025-05-30 | 639 | +2 |
| 2025-05-29 | 637 | +2 |
| 2025-05-28 | 635 | +2 |
| 2025-05-27 | 632 | +3 |
| 1 days of no change | ||
| 2025-05-25 | 629 | +3 |
| 1 days of no change | ||
| 2025-05-23 | 626 | +3 |
| 2025-05-22 | 624 | +2 |
| 2025-05-21 | 622 | +2 |
| 2025-05-20 | 619 | +3 |
| 2025-05-19 | 618 | +1 |
| 2025-05-18 | 617 | +1 |
| 1 days of no change | ||
| 2025-05-16 | 616 | +1 |
| 2025-05-15 | 615 | +1 |
| 2025-05-14 | 614 | +1 |
| 1 days of no change | ||
| 2025-05-12 | 609 | +5 |
| 2 days of no change | ||
| 2025-05-09 | 608 | +1 |
| 2025-05-08 | 607 | +1 |
| 1 days of no change | ||
| 2025-05-06 | 605 | +2 |
| 2025-05-05 | 604 | +1 |
| 2 days of no change | ||
| 2025-05-02 | 602 | +2 |
| 2025-05-01 | 597 | +5 |
| 2025-04-30 | 594 | +3 |
| 2025-04-29 | 592 | +2 |
| 2025-04-28 | 590 | +2 |
| 1 days of no change | ||
| 2025-04-26 | 588 | +2 |
| 2025-04-25 | 584 | +4 |
| 2025-04-24 | 583 | +1 |
| 2025-04-23 | 578 | +5 |
| 2025-04-22 | 576 | +2 |
| 2025-04-21 | 575 | +1 |
| 2 days of no change | ||
| 2025-04-18 | 574 | +1 |
| 2025-04-17 | 571 | +3 |
| 2025-04-16 | 569 | +2 |
| 1 days of no change | ||
| 2025-04-14 | 567 | +2 |
| 2025-04-13 | 566 | +1 |
| 2 days of no change | ||
| 2025-04-10 | 565 | +1 |
| 1 days of no change | ||
| 2025-04-08 | 562 | +3 |
| 2025-04-07 | 560 | +2 |
| 2025-04-06 | 558 | +2 |
| 2025-04-05 | 557 | +1 |
| 2025-04-04 | 554 | +3 |
| 1 days of no change | ||
| 2025-04-02 | 551 | +3 |
| 2025-04-01 | 549 | +2 |
| 2025-03-31 | 547 | +2 |
| 2025-03-30 | 546 | +1 |
| 2025-03-29 | 544 | +2 |
| 2025-03-28 | 543 | +1 |
| 2025-03-27 | 541 | +2 |
| 2025-03-26 | 538 | +3 |
| 2025-03-25 | 536 | +2 |
| 2025-03-24 | 533 | +3 |
| 2025-03-23 | 530 | +3 |
| 2025-03-22 | 529 | +1 |
| 2025-03-21 | 528 | +1 |
| 2 days of no change | ||
| 2025-03-18 | 518 | +10 |
| 1 days of no change | ||
| 2025-03-16 | 513 | +5 |
| 2025-03-15 | 512 | +1 |
| 2025-03-14 | 511 | +1 |
| 2025-03-13 | 506 | +5 |
| 2025-03-12 | 505 | +1 |
| 2025-03-11 | 502 | +3 |
| 1 days of no change | ||
| 2025-03-09 | 500 | +2 |
| 2025-03-08 | 499 | +1 |
| 1 days of no change | ||
| 2025-03-06 | 498 | +1 |
| 2025-03-05 | 496 | +2 |
| 2025-03-04 | 493 | +3 |
| 2025-03-03 | 491 | +2 |
| 2025-03-02 | 489 | +2 |
| 2 days of no change | ||
| 2025-02-27 | 486 | +3 |
| 2025-02-26 | 484 | +2 |
| 2025-02-25 | 479 | +5 |
| 2025-02-24 | 473 | +6 |
| 2025-02-23 | 472 | +1 |
| 2025-02-22 | 471 | +1 |
| 2025-02-21 | 469 | +2 |
| 1 days of no change | ||
| 2025-02-19 | 465 | +4 |
| 2025-02-18 | 463 | +2 |
| 4 days of no change | ||
| 2025-02-13 | 462 | +1 |
| 2025-02-12 | 458 | +4 |
| 2025-02-11 | 455 | +3 |
| 2025-02-10 | 453 | +2 |
| 2025-02-09 | 449 | +4 |
| 1 days of no change | ||
| 2025-02-07 | 447 | +2 |
| 2 days of no change | ||
| 2025-02-04 | 444 | +3 |
| 2025-02-03 | 439 | +5 |
| 2025-02-02 | 437 | +2 |
| 2 days of no change | ||
| 2025-01-30 | 434 | +3 |
| 1 days of no change | ||
| 2025-01-28 | 428 | +6 |
| 2025-01-27 | 426 | +2 |
| 2025-01-26 | 423 | +3 |
| 8 days of no change | ||
| 2025-01-17 | 404 | +19 |
| 6 days of no change | ||
| 2025-01-10 | 394 | +10 |
| 2025-01-09 | 391 | +3 |
| 6 days of no change | ||
| 2025-01-02 | 376 | +15 |
| 63 days of no change | ||
| 2024-10-30 | 312 | +64 |
About
The plugin for ITOM Cloud Services generates relevant topics for tenants, enabling them to transmit data from their customer infrastructure to ServiceNow automatically. These topics are predominantly intended for use with Hermes.
Key Features
- Hermes topic creation
Version History (12)
v4.3.0
2026-08-07 20:39:50
New
Detect and automatically remediate common ICS configuration issues directly from the Diagnostics page.
Added ADCv2 and mTLS prerequisite check...
v4.1.16
2026-07-09 17:24:43
New
ACC agents now work on non-persistent VDI desktops.
Optional KMF-based token signing for enhanced security.
Automatic cleanup of expired token...
v4.1.15
2026-06-16 17:04:00
Improved onboarding job logging: Enhanced log formatting with structured execution tracking for easier troubleshooting.Accessibility improvements: ...
v4.1.6
2026-04-09 15:03:42
Hermes records: Improved messaging service reliability on Zurich and Australia releases.
User check fix: Fixed Diagnostics page to correctly...
v4.1.5
2026-02-06 01:43:12
Changed:
Improved stream data continuity after upgrades
Enhanced overall installation experience
v4.1.0
2025-12-11 11:18:42
Changed:
Endpoint Check and Error Log Improvements for Onboarding JobEnhanced reliability of onboarding processes with improved endpoint val...
v4.0.8
2025-11-06 14:12:48
Fixed
Resolved an issue with the ACCFreshnessMetric script that could lead to performance issues in production when the number of agents increase...
v3.4.0
2025-07-31 18:36:11
Fixed:
Minor defect fixes
v3.3.0
2025-07-10 14:38:10
Minor defect fixes
v3.2.1
2025-05-01 14:42:17
New:
Hyperlinks in the ICS diagnostics dashboard are now accessible to customers to help them easily follow root causes back another level
+ 2 more versions
Support
ID: 15f3e29797552110d920dc04a253afdd · Published: Aug 2026 · Updated: Sep 09, 2026