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HR Service Delivery NLU Model for Virtual Agent Conversations

HR Service Delivery NLU Model for Virtual Agent Conversations

by Service-now.com

Support employee virtual agent conversations with natural language understanding

0 installs 0 reviews v22.2.0 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 1,206 -1,206
3 days of no change
2026-04-23 1,205 +1
2026-04-22 1,204 +1
1 days of no change
2026-04-20 1,202 +2
5 days of no change
2026-04-14 1,207 -5
2026-04-13 1,210 -3
2026-04-12 1,211 -1
2026-04-11 1,212 -1
2026-04-10 1,214 -2
2026-04-09 1,217 -3
2026-04-08 1,233 -16
2026-04-07 1,243 -10
2026-04-06 1,257 -14
2026-04-05 1,264 -7
2026-04-04 1,267 -3
1 days of no change
2026-04-02 1,271 -4
2026-04-01 1,272 -1
1 days of no change
2026-03-30 1,276 -4
2026-03-29 1,281 -5
2026-03-28 1,284 -3
2026-03-27 1,288 -4
2026-03-26 1,292 -4
2026-03-25 1,301 -9
2026-03-24 1,308 -7
2026-03-23 1,313 -5
2026-03-22 1,314 -1
17 days of no change
2026-03-04 1,315 -1
1 days of no change
2026-03-02 1,316 -1
2026-03-01 1,318 -2
29 days of no change
2026-01-30 1,454 -136
2026-01-29 1,478 -24
2026-01-28 1,483 -5
2026-01-27 1,486 -3
2026-01-26 1,490 -4
2026-01-25 1,497 -7
2026-01-24 1,506 -9
2026-01-23 1,526 -20
2026-01-22 1,536 -10
2 days of no change
2026-01-19 1,547 -11
3 days of no change
2026-01-15 1,554 -7
1 days of no change
2026-01-13 1,560 -6
1 days of no change
2026-01-11 1,574 -14
1 days of no change
2026-01-09 1,575 -1
1 days of no change
2026-01-07 1,585 -10
1 days of no change
2026-01-05 1,586 -1
1 days of no change
2026-01-03 1,588 -2
1 days of no change
2026-01-01 1,590 -2
2025-12-31 1,603 -13
2025-12-30 1,604 -1
2025-12-29 1,606 -2
2025-12-28 1,607 -1
2025-12-27 1,608 -1
1 days of no change
2025-12-25 1,610 -2
4 days of no change
2025-12-20 1,612 -2
2025-12-19 1,614 -2
2025-12-18 1,618 -4
2025-12-17 1,624 -6
2025-12-16 1,626 -2
2 days of no change
2025-12-13 1,628 -2
1 days of no change
2025-12-11 1,630 -2
1 days of no change
2025-12-09 1,632 -2
2025-12-08 1,638 -6
3 days of no change
2025-12-04 1,636 +2
2025-12-03 1,635 +1
2025-12-02 1,634 +1
2025-12-01 1,633 +1
2 days of no change
2025-11-28 1,632 +1
2025-11-27 1,631 +1
2025-11-26 1,629 +2
2025-11-25 1,624 +5
2025-11-24 1,623 +1
2025-11-23 1,621 +2
1 days of no change
2025-11-21 1,617 +4
2025-11-20 1,616 +1
2025-11-19 1,612 +4
2025-11-18 1,611 +1
2025-11-17 1,609 +2
2 days of no change
2025-11-14 1,606 +3
2025-11-13 1,601 +5
2025-11-12 1,596 +5
2025-11-11 1,595 +1
2025-11-10 1,592 +3
1 days of no change
2025-11-08 1,591 +1
2025-11-07 1,588 +3
2025-11-06 1,583 +5
2025-11-05 1,580 +3
2025-11-04 1,575 +5
2025-11-03 1,570 +5
2025-11-02 1,568 +2
2025-11-01 1,567 +1
1 days of no change
2025-10-30 1,565 +2
2025-10-29 1,564 +1
2025-10-28 1,560 +4
2025-10-27 1,556 +4
2025-10-26 1,555 +1
1 days of no change
2025-10-24 1,554 +1
2025-10-23 1,552 +2
2025-10-22 1,547 +5
2025-10-21 1,544 +3
2025-10-20 1,537 +7
2025-10-19 1,536 +1
1 days of no change
2025-10-17 1,535 +1
2025-10-16 1,531 +4
2025-10-15 1,530 +1
2025-10-14 1,527 +3
2025-10-13 1,525 +2
2025-10-12 1,524 +1
2025-10-11 1,523 +1
1 days of no change
2025-10-09 1,520 +3
2025-10-08 1,516 +4
2025-10-07 1,513 +3
2025-10-06 1,507 +6
2025-10-05 1,504 +3
2025-10-04 1,503 +1
2025-10-03 1,501 +2
2025-10-02 1,497 +4
2025-10-01 1,496 +1
2025-09-30 1,493 +3
2025-09-29 1,490 +3
2025-09-28 1,489 +1
2025-09-27 1,488 +1
2025-09-26 1,487 +1
2025-09-25 1,485 +2
2025-09-24 1,482 +3
2025-09-23 1,476 +6
2025-09-22 1,474 +2
2025-09-21 1,470 +4
2025-09-20 1,468 +2
1 days of no change
2025-09-18 1,466 +2
2025-09-17 1,463 +3
2025-09-16 1,462 +1
2025-09-15 1,461 +1
2025-09-14 1,459 +2
2025-09-13 1,458 +1
2025-09-12 1,455 +3
2025-09-11 1,453 +2
2025-09-10 1,451 +2
1 days of no change
2025-09-08 1,449 +2
2025-09-07 1,445 +4
1 days of no change
2025-09-05 1,443 +2
2025-09-04 1,441 +2
2025-09-03 1,434 +7
2025-09-02 1,433 +1
2025-09-01 1,429 +4
1 days of no change
2025-08-30 1,428 +1
2025-08-29 1,427 +1
2025-08-28 1,426 +1
2025-08-27 1,422 +4
2025-08-26 1,420 +2
2025-08-25 1,415 +5
2025-08-24 1,410 +5
1 days of no change
2025-08-22 1,409 +1
2025-08-21 1,406 +3
2025-08-20 1,405 +1
2025-08-19 1,403 +2
2025-08-18 1,401 +2
1 days of no change
2025-08-16 1,398 +3
1 days of no change
2025-08-14 1,395 +3
1 days of no change
2025-08-12 1,393 +2
2025-08-11 1,390 +3
2025-08-10 1,388 +2
2 days of no change
2025-08-07 1,384 +4
2025-08-06 1,378 +6
2025-08-05 1,375 +3
2025-08-04 1,372 +3
2025-08-03 1,371 +1
1 days of no change
2025-08-01 1,370 +1
1 days of no change
2025-07-30 1,368 +2
2025-07-29 1,365 +3
2025-07-28 1,360 +5
2025-07-27 1,355 +5
1 days of no change
2025-07-25 1,353 +2
2025-07-24 1,351 +2
2025-07-23 1,350 +1
1 days of no change
2025-07-21 1,348 +2
2025-07-20 1,346 +2
1 days of no change
2025-07-18 1,345 +1
2025-07-17 1,340 +5
2025-07-16 1,339 +1
2025-07-15 1,336 +3
2025-07-14 1,331 +5
2025-07-13 1,330 +1
1 days of no change
2025-07-11 1,328 +2
2025-07-10 1,324 +4
1 days of no change
2025-07-08 1,321 +3
1 days of no change
2025-07-06 1,320 +1
2 days of no change
2025-07-03 1,319 +1
1 days of no change
2025-07-01 1,312 +7
2025-06-30 1,307 +5
2025-06-29 1,303 +4
1 days of no change
2025-06-27 1,302 +1
2025-06-26 1,296 +6
2025-06-25 1,292 +4
2025-06-24 1,290 +2
2025-06-23 1,289 +1
2025-06-22 1,287 +2
2025-06-21 1,286 +1
2025-06-20 1,285 +1
2025-06-19 1,283 +2
2025-06-18 1,275 +8
2025-06-17 1,269 +6
2025-06-16 1,266 +3
2025-06-15 1,262 +4
2025-06-14 1,261 +1
2025-06-13 1,258 +3
2025-06-12 1,256 +2
2025-06-11 1,254 +2
2025-06-10 1,250 +4
2025-06-09 1,249 +1
2025-06-08 1,248 +1
1 days of no change
2025-06-06 1,247 +1
2025-06-05 1,245 +2
2025-06-04 1,242 +3
2025-06-03 1,241 +1
2025-06-02 1,237 +4
2025-06-01 1,233 +4
2 days of no change
2025-05-29 1,232 +1
2025-05-28 1,228 +4
2025-05-27 1,223 +5
2025-05-26 1,220 +3
2025-05-25 1,219 +1
2025-05-24 1,218 +1
2025-05-23 1,217 +1
1 days of no change
2025-05-21 1,209 +8
2025-05-20 1,207 +2
2025-05-19 1,206 +1
2025-05-18 1,201 +5
2 days of no change
2025-05-15 1,196 +5
2025-05-14 1,193 +3
2025-05-13 1,190 +3
2025-05-12 1,187 +3
1 days of no change
2025-05-10 1,186 +1
2025-05-09 1,184 +2
2025-05-08 1,183 +1
1 days of no change
2025-05-06 1,180 +3
2025-05-05 1,176 +4
2 days of no change
2025-05-02 1,174 +2
2025-05-01 1,173 +1
2025-04-30 1,170 +3
2025-04-29 1,169 +1
2025-04-28 1,165 +4
2025-04-27 1,164 +1
1 days of no change
2025-04-25 1,162 +2
2025-04-24 1,160 +2
2025-04-23 1,157 +3
6 days of no change
2025-04-16 1,155 +2
1 days of no change
2025-04-14 1,152 +3
2025-04-13 1,150 +2
2025-04-12 1,149 +1
1 days of no change
2025-04-10 1,145 +4
2025-04-09 1,143 +2
2025-04-08 1,138 +5
1 days of no change
2025-04-06 1,135 +3
1 days of no change
2025-04-04 1,134 +1
2025-04-03 1,130 +4
2025-04-02 1,127 +3
2025-04-01 1,124 +3
2025-03-31 1,123 +1
2025-03-30 1,118 +5
2025-03-29 1,117 +1
2025-03-28 1,116 +1
2025-03-27 1,115 +1
2025-03-26 1,110 +5
2025-03-25 1,109 +1
2025-03-24 1,107 +2
2025-03-23 1,104 +3
2025-03-22 1,103 +1
3 days of no change
2025-03-18 1,092 +11
2025-03-17 1,087 +5
2025-03-16 1,086 +1
2 days of no change
2025-03-13 1,084 +2
2025-03-12 1,082 +2
2025-03-11 1,080 +2
1 days of no change
2025-03-09 1,078 +2
1 days of no change
2025-03-07 1,077 +1
2025-03-06 1,074 +3
2025-03-05 1,073 +1
2025-03-04 1,072 +1
2025-03-03 1,066 +6
2025-03-02 1,065 +1
1 days of no change
2025-02-28 1,063 +2
2025-02-27 1,059 +4
2025-02-26 1,058 +1
2025-02-25 1,052 +6
2025-02-24 1,046 +6
2025-02-23 1,044 +2
1 days of no change
2025-02-21 1,042 +2
2025-02-20 1,041 +1
2025-02-19 1,040 +1
2025-02-18 1,038 +2
2025-02-17 1,033 +5
2025-02-16 1,029 +4
2 days of no change
2025-02-13 1,025 +4
2025-02-12 1,023 +2
2025-02-11 1,021 +2
2025-02-10 1,018 +3
2025-02-09 1,013 +5
2 days of no change
2025-02-06 1,009 +4
2025-02-05 1,004 +5
2025-02-04 1,002 +2
1 days of no change
2025-02-02 999 +3
2025-02-01 997 +2
1 days of no change
2025-01-30 993 +4
2025-01-29 990 +3
2025-01-28 987 +3
2025-01-27 985 +2
2025-01-26 984 +1
8 days of no change
2025-01-17 970 +14
6 days of no change
2025-01-10 957 +13
2025-01-09 953 +4
6 days of no change
2025-01-02 947 +6
63 days of no change
2024-10-30 825 +122

About

NLU models are trained to understand different statements that a user might make during a conversation and to relate these statements to a task that the user might want to perform. The NLU models for HR provide NLU support to the HR Virtual Agent conversation topics. Some of the intents are multi-language enabled use out-of-the-box.

Key Features

- Enable virtual agent to understand user statements in automated conversations
- Provide information your virtual agent uses to determine what users want to do
- Deliver a natural and engaging conversational experience

Version History (1)
v22.2.0 2023-11-02 15:09:12
New You can now select HR cases for Topic Recommendations.
ID: ddd896e273e0330018dd3ae234f6a7cb · Published: Nov 2023 · Updated: Sep 09, 2026