AutomationEdge
Automate IT and Non-IT service request and incident resolution
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2024-10-30 | 4 | - |
About
* 24x7 store front for providing automated services from ServiceNow to end users. Customer Satisfaction increases significantly due to almost instantaneous resolution of tickets. Provides digital workplace experience to employees.
* Saving in operations costs up to 90% for handling mundane, repetitive tasks. Operations team freed to handle complex tasks in the organization
* Robotic Process Automation(RPA) from ServiceNow using the app through AutomationEdge
Key Features
* Automates ServiceNow Entities in following contexts:
* Service Catalog Automation
* Non-Service Catalog Automation
* Non-Service Catalog Automation automates any ServiceNow entity to manage automation requirements through AutomationEdge
* No Changes to the Entity Lifecycle Management Process
* Automates outside of the mainline process
* Robotic Process Automation(RPA) from ServiceNow using the app through AutomationEdge