C
Conversational Integration with Workplace from Facebook
Interact directly with ServiceNow Virtual Agent and live agents from within Workplace from Facebook.
18 installs
0 reviews
v5.0.1
Scoped Application
Free
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-01-30 (18 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-01-30 | 18 | - |
| 2026-01-29 | 19 | -1 |
| 13 days of no change | ||
| 2026-01-15 | 21 | -2 |
| 3 days of no change | ||
| 2026-01-11 | 22 | -1 |
| 5 days of no change | ||
| 2026-01-05 | 23 | -1 |
| 22 days of no change | ||
| 2025-12-13 | 24 | -1 |
| 40 days of no change | ||
| 2025-11-02 | 23 | +1 |
| 190 days of no change | ||
| 2025-04-25 | 22 | +1 |
| 26 days of no change | ||
| 2025-03-29 | 21 | +1 |
| 85 days of no change | ||
| 2025-01-02 | 20 | +1 |
About
Enable end users to create and follow up on ServiceNow requests, receive notifications, and engage with Virtual Agent and live agents directly within the Workplace app.
Key Features
* Enables end users to engage with Virtual Agent and live agents within the Workplace app.
* If Virtual Agent transfers a conversation to a live agent, the agent can respond to Workplace messages in a ServiceNow workspace.
* Update users by sending timely notifications of requests and changes to ServiceNow data.
Version History (2)
v5.0.1
2025-01-30 13:51:02
Added translations for the store app.
v4.0.4
2023-11-02 15:34:34
Updated support for Facebook Workplace adapter input transformations on zbooted instances
ID: 4c5691360f0310105375001ea8767e9c · Published: Jan 2025 · Updated: Jan 30, 2026