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About
Reach your stakeholders with most reliable communication platform in the world.
**Customer Challenges & Infobip Benefits **
1) With the ability to send Infobip SMS directly from Flows in Integration Hub, reach your stakeholder all around the globe. Infobip ensures your messages are secured and are delivered immediately by finding the optimal path with intelligent routing. This ensures high delivery rates and messages being opened within 3 minutes of receiving.
2) WhatsApp is #1 messaging app worldwide and over 70 % of users check it daily making it best channel to reach your customers.
3) Reduce costs by automating certain types of interactions. For example, by handling customer service requests through messaging could result in reps being able to handle 5-10x the number of requests through messaging as compared to over the phone.
Infobip is a global omni-channel cloud communications platform with 700+ direct mobile network operator connections across 200+ countries and 6 continents – Service & support your end customers with the highest quality, reliability, and transparency wherever they are!
Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication, security and contact center solutions help clients overcome the complexity of consumer communications, grow their business, and increase loyalty – all in a fast, secure and reliable way.
Key Features
SMS Management
- Send SMS
- Send Bulk SMS
WhatsApp Management
- Send WhatsApp Text Template
Voice Managment
- Send TTS Voice Message