logo

NJP

BT Request Management Integration

BT Request Management Integration

by British Telecommunications plc

An easy and secure way for you to manage and prioritize service requests with BT

0 installs 0 reviews v1.9.3 Scoped Application Request Price 3 tables

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
223 days of no change
2026-01-28 1 -1
2 days of no change
2026-01-25 2 -1

About

You can quickly provide and receive real-time updates on your service requests, safe in the knowledge that it is secure and fully integrated with BT.

Important: BT Service Management Integration is only for customers that subscribe to ServiceNow IT Service Management.

Key Features

• Quick and easy way to raise and manage your service requests and service tasks.

• See the latest request updates from BT in real time.

• No need to spend time calling an agent for an update.

• Be confident that your data is being treated securely by BT.

• No integration is required, just add the app to your ServiceNow instance.

Version History (1)
v1.9.3 2024-05-16 13:23:49
Adding new catalogue items to the application. there is no change in functionality.
ID: c050c413db87d410b1b9c8cb139619de · Published: May 2024 · Updated: Sep 09, 2026