IT must evolve from a cost center to a driver of innovation. At ServiceNow, we run IT like a business, focusing on speed, productivity, and user experience. To achieve these goals, IT leaders need full visibility to guide decisions and deliver business outcomes.

The CIO Dashboard supports this evolution by providing a decision-making framework with key decisions, critical questions, and the insights needed to stay on course and scale effectively.

**Key Features of the CIO Dashboard**

Built with ServiceNow’s Platform Analytics inline dashboards, the CIO Dashboard provides IT leaders with real-time insights across five core areas: value, operations, security, execution, and experience.

- **Business-Aligned KPIs** : Tracks progress against strategic objectives with preconfigured metrics aligned to IT and business goals.
- **Drillable Visualizations** : All metrics are interactive, allowing users to drill down into detailed records for deeper insight.
- **Inline Customization** : Easily add, remove, or rearrange visualizations, filters, and other components without leaving the dashboard context.
- **Real-Time Data Integration:** Combines data from ITSM, SPM, SecOps, HRSD, and other sources for a unified, organization-wide view.
- **Personalization by Role or Region** : Tailor the dashboard layout and content based on user role, function, or business unit.
- **Platform-Native Experience** : Built on the Now Platform for consistent performance, security, and seamless upgrades.
- **Open Integration Model** : Supports third-party data integration to extend visibility beyond the ServiceNow ecosystem.