Lead Management Data Model
Provides the infrastructure to store lead data in ServiceNow.
0 installs
0 reviews
v6.5.0
Scoped Application
Free-ish (consumes 3 tables)
3 tables
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-10-29 (0 installs)
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About
The Lead Management Data Model application includes all the tables required for storing and organizing the information related to leads or prospective customers.
Key Features
Lead Management Data Model plugin includes the following tables for storing and organizing the information related to leads or prospective customers:
- Lead header
- Lead line items
- Lead needs
- Lead tasks
Version History (12)
v6.5.0
2026-09-10 19:01:55
New
Lead management is now available in the Sales CRM Mobile app, with dedicated list and record views for leads, lead lines, lead tasks, and lead...
v6.4.0
2026-09-10 19:01:41
New
Lead management is now available in the Sales CRM Mobile app, with dedicated list and record views for leads, lead lines, lead tasks, and lead...
v6.3.0
2026-08-07 19:00:11
New
Lead apps now support Fluent compatibility. Lead applications have been converted to use Fluent, enabling seamless integration and improved in...
v6.2.0
2026-08-07 18:59:15
New
Lead management applications now support the Fluent framework. The lead management bundle has been converted to use the ServiceNow SDK (Fluent...
v6.1.0
2026-07-09 17:04:56
New
Introduced AI Search Indexed Sources for Lead table.
Fixed
Minor defect fixes.
v6.0.0
2026-06-16 16:33:44
This release includes:
CRM touchpoints and meetings support within the Lead record, aligning Lead Management with the broader CRM engagement model...
v5.2.0
2026-04-09 15:14:57
This release includes:
Gain insight into customer interactions by monitoring Lead Tasks in relation to CRM Touchpoints.
v5.1.0
2026-03-12 16:29:22
New:Minor product improvements.
v5.0.1
2025-12-11 14:33:01
Optimizing Lead Management for Sales Territory Management with other minor product improvements.
v4.0.1
2025-07-31 16:15:57
New changes in this release
Performance enhancements along with minor product improvements.
+ 2 more versions
ID: 909d679343333110144160b6ccb8f2ee · Published: Sep 2026 · Updated: Oct 29, 2026