logo

NJP

Indoor Mapping Service

Indoor Mapping Service

by Service-now.com

Create and manage indoor maps in ServiceNow

0 installs 0 reviews v1.0.8 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 5 -5
149 days of no change
2025-11-28 4 +1
13 days of no change
2025-11-14 3 +1
281 days of no change
2025-02-05 2 +1
18 days of no change
2025-01-17 1 +1

About

Indoor Mapping Service provides native indoor maps for creating mapping experiences, including navigation. Indoor maps can be created by converting existing architectural or engineering plans, or they can be drawn by hand using an indoor mapping design studio interface. You can start by identifying basic details such as walls, doorways, elevators, and stairwells. Add additional information like places and place types, locations, and points of interest.

Indoor Mapping Service uses AutoCAD or raster image files (PNG) floor plan source to automate the map building process. Define the area of your building and enter the basic information. Drag or import the floor plan source file that represents the structure of your building.

Once existing floorplans are imported, map studio provides all the necessary tools and objects for adding map data and customizing the maps. This includes creating points-of-interest, directions (routes), connectors (elevators, escalators, ramps, or stairs), accessibility routes, and more. 

Key Features

- Convert existing architectural or engineering floor plans into useable maps in ServiceNow.
- Modify maps using an indoor mapping design studio interface.
- Identify details such as walls, doorways, elevators, and stairwells.
- Add information like place names, layers, and points of interest.
- Provide directions and routes for interactive locations and wayfinding.  
- Seamlessly update original source AutoCAD files to ensure map consistency between systems. 

Version History (4)
v1.0.8 2025-12-11 12:22:52
See release notes for Indoor Mapping 1.15.0. 
v1.0.7 2025-07-31 15:39:10
See release notes for Indoor Mapping 1.14.1
v1.0.5 2025-05-01 13:56:29
New See Indoor Mapping 1.13.2 Changed None Fixed None Removed None
v1.0.1 2024-08-01 17:21:10
No new features. The new version is released to manage dependencies with other applications.

Support

ID: 28b6eabb434002100127bc9e0db8f2e2 · Published: Dec 2025 · Updated: Sep 09, 2026