The Software Asset Management application enhances the capabilities of the SAM Professional plugin by delivering regular updates that reconcile entitlements and installations in line with the latest licensing rules from major publishers. It provides updated licensing rules for publishers supported in ServiceNow SAM Pro, including Microsoft, Oracle, Adobe, VMware, IBM, Red Hat, and Citrix. As ServiceNow updates its licensing calculators, you automatically receive the latest changes, ensuring accurate license compliance and optimization within ServiceNow SAM Pro.

This application enables the following features when installed with:

SAM Foundations:

- Enables use of the common license metrics: Per User, Per Device, Per Core, Per Processor

SAM Professional:

- Includes features available with SAM Foundations.
- Enables license compliance for the following publishers: Microsoft, Adobe, Oracle, VMware, and Citrix
- Improved experience with detailed explanations of licensing calculations for the above publishers.
- Cost-based licensing optimization for Microsoft clusters to maximize cost savings for on-premise cluster deployments. This licensing optimization is supported for the following            Microsoft license metrics:
- Per core licenses for Microsoft SQL Server and Microsoft BizTalk Server
- Per core (with CAL) licenses for Microsoft Windows Server, Microsoft Core Infrastructure Server, and Microsoft System Center

- Enables use of the lifecycle report and lifecycle dashboard analytics by providing the scheduled job SAM - Generate Data For Software Lifecycle Report. This job collects data for life cycles for products whose lifecycle dates are available and published by the Content Service.