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Regulatory Agency Library

Regulatory Agency Library

by Service-now.com

Effectively manage policies and regulations through a tighter connection with regulators

0 installs 0 reviews v22.5.1 Scoped Application Free-ish (consumes 8 tables) 8 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
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About

Regulatory Agency Library establishes and maintains a centralized library of regulatory agencies and key contacts. It consolidate and organizes regulatory communications received through email for future reference as part of the agency records.

Key Features

- A centralized repository that contains various regulatory authorities and stores the following information: 
- Identify geographical jurisdictions covered (countries, regions)
- Classify based on regulatory focus or industry sector (for example, banking, healthcare)
- Establish point of communication and interaction between the agency and the entities it regulates
- Set up a pre-defined rule to manage compliance case timelines and automate date calculations

-  Empowers compliance teams to organize and streamline the connection with regulators to manage the regulations and policies effectively

Version History (8)
v22.5.1 2026-08-07 20:37:50
Changed As part of MRA Security Enhancements, strengthened authorization validation in Multiple Record Association (MRA) workflows to ensure cons...
v22.3.0 2026-06-16 16:37:22
Changed Query range ACL's Consistent access control: All tables include standardized query range security ACLs. These ACLs ensure that authentic...
v21.1.6 2026-08-07 19:37:57
Changed As part of MRA Security Enhancements, strengthened authorization validation in Multiple Record Association (MRA) workflows to ensure cons...
v21.1.1 2025-12-11 12:46:10
New Ability to map assessment templates at regulatory agency profile record and automate the assessment creation for cases based on the agency m...
v21.0.0 2025-07-31 15:54:18
Fixed Fixed issue related to dependency management.
v20.1.0 2025-05-01 18:52:17
Fixed Localisation issues are fixed.
v20.0.1 2025-01-30 16:03:19
New Added new widget to Regulatory agency overview page to monitor email activities or statistics. Fixed Fixed localisation issue.
v19.1.1 2024-11-07 16:25:44
  Fixed: Enhanced workspace experience for users with low vision or those who rely on assistive technology, such as screen readers. This incl...
ID: 95609a4dc30e8a50b51198ca050131e9 · Published: Aug 2026 · Updated: Sep 09, 2026