← Back to Apps

Service Builder

by Service-now.com

A guided experience that assists service and portfolio owners in creating services and offerings

View in Store

0 installs 0 reviews v3.6.1 Scoped Application Free

Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)

View Install Data

Date	Install Count	Change
2026-09-09	0	-
134 days of no change
2026-04-27	247	-247
18 days of no change
2026-04-08	248	-1
1 days of no change
2026-04-06	249	-1
33 days of no change
2026-03-03	250	-1
2026-03-02	251	-1
30 days of no change
2026-01-30	259	-8
5 days of no change
2026-01-24	261	-2
8 days of no change
2026-01-15	262	-1
41 days of no change
2025-12-04	261	+1
2 days of no change
2025-12-01	260	+1
1 days of no change
2025-11-29	259	+1
3 days of no change
2025-11-25	258	+1
2025-11-24	257	+1
2 days of no change
2025-11-21	256	+1
1 days of no change
2025-11-19	255	+1
2025-11-18	254	+1
2025-11-17	253	+1
1 days of no change
2025-11-15	252	+1
1 days of no change
2025-11-13	251	+1
2025-11-12	249	+2
1 days of no change
2025-11-10	247	+2
4 days of no change
2025-11-05	242	+5
2025-11-04	240	+2
2025-11-03	238	+2
2025-11-02	237	+1
2 days of no change
2025-10-30	235	+2
2025-10-29	234	+1
2025-10-28	233	+1
2025-10-27	232	+1
2 days of no change
2025-10-24	229	+3
2025-10-23	226	+3
2025-10-22	223	+3
2025-10-21	222	+1
2025-10-20	221	+1
2025-10-19	218	+3
1 days of no change
2025-10-17	216	+2
2025-10-16	214	+2
2025-10-15	211	+3
1 days of no change
2025-10-13	208	+3
2025-10-12	207	+1
2025-10-11	206	+1
3 days of no change
2025-10-07	204	+2
2025-10-06	202	+2
2025-10-05	200	+2
2 days of no change
2025-10-02	197	+3
1 days of no change
2025-09-30	195	+2
1 days of no change
2025-09-28	194	+1
2 days of no change
2025-09-25	193	+1
2025-09-24	189	+4
1 days of no change
2025-09-22	186	+3
2025-09-21	182	+4
2025-09-20	179	+3
2025-09-19	177	+2
2025-09-18	175	+2
2025-09-17	172	+3
2025-09-16	168	+4
2025-09-15	164	+4
5 days of no change
2025-09-09	163	+1
2025-09-08	162	+1
3 days of no change
2025-09-04	160	+2
2025-09-03	158	+2
2 days of no change
2025-08-31	156	+2
3 days of no change
2025-08-27	154	+2
3 days of no change
2025-08-23	153	+1
1 days of no change
2025-08-21	152	+1
2025-08-20	150	+2
2025-08-19	149	+1
2025-08-18	147	+2
2 days of no change
2025-08-15	146	+1
1 days of no change
2025-08-13	145	+1
2025-08-12	143	+2
2025-08-11	142	+1
2025-08-10	141	+1
2 days of no change
2025-08-07	140	+1
2025-08-06	137	+3
2025-08-05	135	+2
2025-08-04	132	+3
2025-08-03	131	+1
1 days of no change
2025-08-01	129	+2
1 days of no change
2025-07-30	128	+1
2025-07-29	127	+1
2025-07-28	124	+3
2025-07-27	121	+3
2 days of no change
2025-07-24	120	+1
1 days of no change
2025-07-22	118	+2
2025-07-21	114	+4
2025-07-20	112	+2
2 days of no change
2025-07-17	110	+2
2025-07-16	109	+1
2025-07-15	107	+2
2025-07-14	106	+1
2025-07-13	103	+3
2 days of no change
2025-07-10	102	+1
1 days of no change
2025-07-08	99	+3
1 days of no change
2025-07-06	98	+1
3 days of no change
2025-07-02	97	+1
2025-07-01	94	+3
2025-06-30	91	+3
2025-06-29	89	+2
2025-06-28	88	+1
2 days of no change
2025-06-25	86	+2
2025-06-24	83	+3
3 days of no change
2025-06-20	78	+5
1 days of no change
2025-06-18	76	+2
2025-06-17	75	+1
2025-06-16	71	+4
2025-06-15	67	+4
1 days of no change
2025-06-13	65	+2
2025-06-12	61	+4
2025-06-11	59	+2
2025-06-10	56	+3
2025-06-09	55	+1
2025-06-08	53	+2
2025-06-07	52	+1
1 days of no change
2025-06-05	50	+2
2025-06-04	49	+1
2025-06-03	46	+3
2025-06-02	44	+2
2025-06-01	43	+1
2025-05-31	42	+1
1 days of no change
2025-05-29	41	+1
2025-05-28	38	+3
2025-05-27	34	+4

About

Use Service Builder to create services and their corresponding offerings quickly and easily in a guided, step-by-step flow. Helpful hints and descriptions explain the critical fields and values, and their purposes.

Key Features

- Guided step-by-step approach to create services and offerings.
- Helpful hints and best practices at every step of the way.
- Check out services and work in draft mode until you're ready to publish.

Version History (7)

v202607.0.0 2026-07-09 17:26:28

Changed Security Enhancements Fixed PRB2039510 - Fixed an issue where clearing the team field values didn't transfer during publishing PRB203565...

v202601.0.1 2026-03-12 16:41:37

Fixed PRB1961526 -The current user was being incorrectly added to the delegate related list on publish PRB1972256 - When publishing a service in s...

v202601.0.0 2026-01-20 15:06:50

Updated version to fix the issue where newer versions weren't showing up in the store because of the version convention change.

v202507.0.0 2025-07-31 16:04:19

New Renaming application service to service instance per updated CSDM naming conventions. Fixed PRB1897752 - Removed outdated lifecycle busine...

v3.6.1 2025-12-11 15:27:07

New n/a Changed Security enhancements Fixed PRB1939935 - Fixed an issue that could cause the Lifecycle status of an offering to update to '...

v3.5.0 2025-05-01 19:08:33

New Added Managed by, Department, and Company fields to the business service, technical service, and service offering flows to help with DORA com...

v3.3.0 2025-01-30 16:29:19

Fixed PRB1790283 - Fixed a case where service offerings that are in the 'waiting for approval' state don't show up in service builder, which made ...

Support

Link

ID: d295dc5853926010efc7ddeeff7b125b · Published: Jul 2026 · Updated: Sep 09, 2026