Migrating data to ServiceNow has never been simpler. Precision Bridge has helped organisations migrate over **1 billion records** across more than **150 successful projects**  - and with the Precision Bridge Data Migrator, that expertise is available to you out of the box.

Whether you're migrating from a legacy ITSM platform, consolidating instances, or moving from on-premise to cloud, our tool eliminates the complexity, risk, and manual effort traditionally associated with ServiceNow migrations. No custom development. No scripting. No spreadsheets. Just fast, reliable, automated data migration at the push of a button.

**Supported source platforms include:**

- BMC Remedy
- Jira Service Management
- Cherwell
- Ivanti
- Freshservice
- Salesforce
- SharePoint
- RSA Archer
- SQL Server, Oracle, and other databases
- CSV files and APIs
- ServiceNow (instance-to-instance)

**Common use cases include:**

- Migration of incidents, problems, changes, requests, service catalog, CMDB, HR Cases, assets, SPM records, GRC/IRM records, custom apps and more
- Migrating from a legacy ITSM platform to ServiceNow
- Re-platforming to a new vanilla ServiceNow instance
- Migrating from Single to Multi-Domain instance, or vice versa
- Moving from on-premise to cloud-based infrastructure
- Promoting selected data from dev to UAT or UAT to production
- Syncing selected data between platforms on an hourly, daily, or weekly basis

Every migration is powered by Precision Bridge 10's project-based architecture - containing all table mappings, data selection rules, data transform rules, reference lookups, attachment selection, and migration reports - giving you full control and visibility throughout. Pre-built migration templates for each supported platform mean you can go from installation to your first migration in minutes, with no scripting or custom development required.

Includes options to migrate record attachments, comments, and work-notes to ServiceNow journal entries. Full support for Managed Service Providers.

Compatible with Windows, macOS, and Linux, Precision Bridge 10 fits seamlessly into your existing infrastructure.

With more than **34 customer success stories** available on our website, you can see exactly how organisations like yours have transformed their migration experience with Precision Bridge.

Automated, no-code data migration from any major ITSM platform to ServiceNow — including BMC Remedy, Jira Service Management, Cherwell, Ivanti, Freshservice, Confluence, Salesforce, SharePoint, RSA Archer, SQL Server, Oracle, CSV files, APIs, and ServiceNow instance-to-instance migrations.

Key features include:

- Pre-built migration templates for all supported platforms with tables and fields pre-mapped out of the box
- Fully configurable data mapping interface — customise to include custom forms and custom fields
- Migrate foundation data, CMDB, Knowledge, Incidents, Problems, Changes, Requests, and Service Catalog applications
- Migration of record attachments to ServiceNow equivalents
- Migration of comments and work-notes to ServiceNow journal entries
- Schedule regular data syncs at a configurable frequency to keep legacy and new systems synchronised during transition
- Full support for Managed Service Providers
- Compatible with Windows, macOS, and Linux