ServiceNow News
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<p>Utilize Playbook Assist to create playbook outlines from text instructions. For instance, you can input directions to generate a playbook outline for handling customer support cases. Playbook As...
Playbook Assist using Now Assist
Stories by Prashant Kumar LearnIT on Medium
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almost 2 years
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<P>OAuth 2.0 is a widely adopted authentication method across numerous ServiceNow integrations. Whether it’s for a custom scripted integration or an Integration Hub spoke, OAuth token flows are fre...
Auto Refresh OAuth Access Token
New article articles in ServiceNow Community
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almost 2 years
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15 Interview Questions on Business Rules
New article articles in ServiceNow Community
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almost 2 years
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<P><FONT size="4"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Eliza_0-1727137719267.png" style="width: 682px;"><img src="https://www.servicenow.com/community/im...
Now Assist Skill Kit - Knowledge Article Coach
New article articles in ServiceNow Community
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almost 2 years
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<P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Eliza_0-1727224430515.png" style="width: 684px;"><img src="https://www.servicenow.com/community/image/serverpage/...
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Now Assist Skill Kit Use Case Library
New article articles in ServiceNow Community
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almost 2 years
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Whether it's accidental deletion, data breach, or hardware failures, backups are essential for helping businesses recover quickly from inevitable SaaS data loss or corruption incidents. As critical...
There’s Hidden Value in Your Salesforce Backup Data—Don’t Let It Go to Waste
Ownbackup
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almost 2 years
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<P>Taken from: <A href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1701078" target="_self"><SPAN>KB1701078</SPAN></A></P>
<P> </P>
<P><STRONG>Introduction<...
AI Search Personalization enhancement in Xanadu release - boost results by geography or organization
New article articles in ServiceNow Community
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almost 2 years
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<P>HR Service Delivery Academy is a series of monthly webinars that are conducted by the product team and will focus on variety of topics, including leading practice guidance, deep -dives into prod...
2025 HR Service Delivery Academy - Upcoming & Past sessions
New article articles in ServiceNow Community
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almost 2 years
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Experience from my recent project shows, once more, how much you can actually achieve by just using the OOTB capabilities. One such platform capability you almost always need and want is Knowledge ...
Knowledge Management OOTB
New article articles in ServiceNow Community
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almost 2 years
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 Give the gift of Generative AI to everyone with Now Assist Catalog Generation
The p...
Now Assist Catalog Generation w/ Kartik Aysola - ServiceNow Creator Toolbox
New article articles in ServiceNow Community
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almost 2 years
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There are two types of returns from AI: tactical and strategic. And you need to know the difference.
Many companies are already getting tactical returns, usually from cool projects to improve a sp...
Calculating AI ROI: Expert Insights for Success
workflow.servicenow.com
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almost 2 years
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A key challenge is figuring out who will make and enforce the rules of the road. “The most important thing is to have a clear understanding of who is going to take the ball and run with it,” says T...
Effectively implementing & scaling enterprise genAI in your business
workflow.servicenow.com
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almost 2 years
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When it comes to artificial intelligence, business leaders believe the hype. Why else would so many of them be rapidly accelerating their investments in the technology?
When [ServiceNow and Oxfor...
Measuring GenAI’s Business Value - Workflow™
workflow.servicenow.com
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almost 2 years
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<P class="lia-align-left"><FONT size="4">On September 19th, 2024, during our Platform Fundamentals Academy, we covered managing custom tables in subscription management. We clarified that not...
Platform Fundamentals Academy - September 19th, 2024 - Subscription Management "Mapping Custom Tables"
New article articles in ServiceNow Community
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almost 2 years
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As a former developer and implementer of the platform, I’ve been there.
Trying to understanding a new tool and how it bring value to the dev process, but not knowing how to jump straight into me...
Creator Studio for Admins
New article articles in ServiceNow Community
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almost 2 years
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Using Catalog Templates
Today we’re going to be creating a [Record Producer template ](https://docs.servicenow.com/bundle/xanadu-servicenow-platform/page/product/service-catalog-management/task/c...
Creator Studio for Admins - Creating Catalog Templates for Creator Studio
New article articles in ServiceNow Community
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almost 2 years
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<P>SPM User Research Sign up today!</P>
SPM User Research Sign up today!
New article articles in ServiceNow Community
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almost 2 years
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<P data-heading="Goal"><A href="https://sn.works/CoE" target="_self">Workflow Automation CoE</A> > <A href="https://sn.works/CoE/StartPlaybooks" target="_self">Playbooks</A> > Custom Playbook...
Custom Playbook Activities - Workflow Automation Center of Excellence
New article articles in ServiceNow Community
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almost 2 years
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<P><SPAN data-teams="true"><SPAN class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">We are excited to be joined by Kim Haslam as one of our speakers ...
Introducing Kim Haslam! (Level-Up your career with ServiceNow - Speaker)
New article articles in ServiceNow Community
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almost 2 years
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<P><SPAN>Unlock the potential of ServiceNow AI for your university with our upcoming webinar. Learn how to effectively prepare and plan for the implementation of ServiceNow’s AI-driven solutions to...
Join us for the NET+ ServiceNow Townhall: Leveraging ServiceNow AI for University Efficiency
New article articles in ServiceNow Community
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almost 2 years
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<P>Edited - The challenge has been delayed and will be rescheduled for another day. We will post here when the new registration link is ready! </P>
EDITED - Virtual Healthcare Security Challenge - DELAYED
New article articles in ServiceNow Community
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almost 2 years
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[  ](https://blog.gli...
Leveraging ServiceNow NextGen Training to Enhance Reporting for GlideFast Remote Services Customers
GlideFast Blog
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almost 2 years
blog.glidefast.com
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In this episode, Guillaume Seynhaeve (G), SVP of Partnerships and Alliances at 3CLogic. He advises and supports the organization's strategic initiatives, including the oversight of 3CLogic's Servic...
Elevating Customer Experience with AI: ServiceNow and 3CLogic - Customer Connection
ServiceNow Podcasts
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almost 2 years
