ServiceNow News
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The latest enhancement to your experience with Impact is here: the SPM Integration feature. This new capability is designed to eliminate the friction many customers face and make it easier than eve...
Introducing the SPM & CWM Integration!
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Overview
The attached document presents a comprehensive overview of the data that is synchronized from the Impact Delivery Instance (IDI) to the ServiceNow Impact Store application. Each section ...
ServiceNow Impact Store Application - Table & Field Level Mapping
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General Overview
This document outlines the data synchronization and security processes for the ServiceNow Impact Store Application using Service Bridge. It covers the key aspects of data transfe...
ServiceNow Impact Store Application - Service Bridge & Security Overview
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The Yokohama release is here, and with it comes a suite of powerful new security features. The Platform Security team has been hard at work, and we’re excited to share the highlights. Below is a qu...
Platform Privacy and Security Yokohama Innovations
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🚀 Elevating Service Reliability Management with a Seamless, Always-On Mobile Experience 📱
In today’s fast-moving digital world, downtime isn’t an option. Service Reliability Management (SRM) is y...
Elevating Service Reliability Management with Seamless Mobile Experience
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We are in the process of planning the next SNUG meeting in Kentucky in June and are looking for a ServiceNow partner to sponsor! All Specialist, Premier, Elite and Build partners are eligible to sp...
Kentucky SNUG: Call for Sponsor
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Hello Kentucky SNUG Members,
We are excited to be planning the next Kentucky SNUG for this June and we are looking for customers who want to:
Present: SNUG presentations are typically 30-minute...
Upcoming SNUG: Call for Customer Speakers
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Feature Shorts: Retail multistore case generator
ServiceNow Community
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Feature Shorts: Smart Assessment for Field Service Questionnaires
ServiceNow Community
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Feature Shorts: Yokohama Q1'2025 Dispatcher Workspace Enhancement
ServiceNow Community
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The ServiceNow Yokohama release introduces three major improvements for workflow automation: Saved Triggers, External Triggers, and the Flow Debugger. Whether you're a seasoned developer or a low-c...
Streamline Your ServiceNow Workflows with Saved & External Triggers + Flow Debugger
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As businesses evolve, so do their workflows. Until now, organizations using ServiceNow often had to duplicate playbooks to account for minor process variations, which has led to unnecessary complex...
Mastering Playbook Variants in ServiceNow Yokohama
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Infrastructure automation involves using technology to perform tasks with minimal human intervention. This includes provisioning, configuring, managing, and monitoring IT infrastructure. The goal i...
Infrastructure Automation Odyssey using ServiceNow - Part 1
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The ServiceN...
What’s New in the Yokahama (Q1 '25 Store) release for Sales and Order Management?
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Businesses a...
Turbocharge your AI delivery with SPM
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The latest ServiceNow Yokohama release redefines how work gets done with AI Agents, data, and workflows on a single, scalable platform. As you get ready to unlock productivity at scale with AI Agen...
ServiceNow Impact and the Yokohama release
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_A new year brings some significant enhancements across our Risk/GRC and ESG portfolios. Find out what's new in the Yokohama release._
Yokohama Release: Read all about the new and exciting innovations released for GRC/Risk and ESG!
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This blog post highlights the top four exciting new features introduced in the Yokohama release for Operational Technology Management
What's New in Yokohama Release for Operational Technology Management
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What's ...
Digital Harbor: Yokohama's Innovations for ITOM Visibility
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Amidst the s...
Make data-driven decisions based on business impact with Service Observability
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We are pleas...
What's New in ITOM AIOPs for Yokohama
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We’re thrilled to announce the latest updates in the Yokohama release, bringing forward significant enhancements to the IT Service Management (ITSM) capabilities that will automate and your IT serv...
Introducing AI Agents in the Yokohama Release for IT Service Management
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Align strate...
What's new in Yokohama release for Telecom - Strategic Portfolio Management for Telecommunications
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The latest S...
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What’s new in ServiceNow's Yokohama release for Telecom
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