ServiceNow News
52974 items
Bell puts the ‘wow’ in Customer Experience with ServiceNow (Main)
ServiceNow
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over 1 year
Stellantis goes all in on AI to create the ultimate customer experience
ServiceNow
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over 1 year
AstraZeneca accelerates its mission to save millions of lives with automation and AI
ServiceNow
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over 1 year
ServiceNow Process Mining uncovers the causes of process delays and bad behaviours in cross departmental collaboration when using Universal Requests. It helps perform a holistic analysis of process...
ServiceNow Process Mining analyzes 'Universal Requests' to go beyond departmental silos (HR & IT)
New article articles in ServiceNow Community
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over 1 year
www.servicenow.com
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[Uniting AI + data + workflows across every corner of your business](https://www.linkedin.com/events/unitingai-data-workflowsacrosse7323107444342095872/comments/)
Data and Analytics keynote at K2...
Data and Analytics keynote at K25 by Gaurav Rewarni, SVP & GM Data and Analytics
New article articles in ServiceNow Community
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over 1 year
www.servicenow.com
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I recently updated my portfolio at [johnrhea.com](https://johnrhea.com). (If you’re looking to add a CSS or front-end engineer with storytelling and animation skills to your team, I’m your guy.) I ...
Orbital Mechanics (or How I Optimized a CSS Keyframes Animation)
CSS-Tricks
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over 1 year
css-tricks.com
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Businesses need more than just tools—they need talent. Whether you're implementing ServiceNow for the first time or optimizing an...
Stay Ahead in the Game – Hire Experienced & Certified ServiceNow Experts from REDE Consulting
REDE Consulting
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over 1 year
www.rede-consulting.com
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We just deployed our first AI agents with a state government client. The job? Automate travel applications. Sounds simple — until you see what actually happened.
The process was a mess: fragmented...
AI Agents Are Here — And They're Going to Wreck the Old Playbook
New article articles in ServiceNow Community
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over 1 year
www.servicenow.com
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In May we released version 27.2.2 of Now Assist for Creator ([store.servicenow.com](https://store.servicenow.com/sn%5Fappstore%5Fstore.do!/store/application/8178fec0ce0431105a7c9305875b2dca/27.1.0)...
What's new in Now Assist for Creator? Yokohama store 2 (May) release
New article articles in ServiceNow Community
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over 1 year
www.servicenow.com
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Here is the presentation with the resource links
K25 Upgrades round table
New article articles in ServiceNow Community
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over 1 year
www.servicenow.com
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This post is only intended for K25 on site participants for LAB3532 | Thurs 5/8 1:30 -3:10PM
Please ignore if you are not attending
Lab Guide: <https://servicenow-events-or-lab-guidebo.gitbook.io...
K25 LAB3532 : Build Your First AI Agent for CSM
New article articles in ServiceNow Community
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over 1 year
www.servicenow.com
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Generic troubleshooting steps to resolve issues encountered in the Suggested steps generation skill feature
Product documentation reference: [Cluster incidents for the Suggested steps generation ...
Troubleshooting steps for Now Assist for ITSM - Suggested Steps generation skill feature
New article articles in ServiceNow Community
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over 1 year
www.servicenow.com
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It would be useful to know, how users interact with your ServiceNow instance be it the portal, custom application. Knowing how users interact with your ServiceNow applications, allows you to improv...
Value of ServiceNow User Experience Analytics
New article articles in ServiceNow Community
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over 1 year
www.servicenow.com
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Mastering GlideRecord Update and Insert with Reference in ServiceNow: A Practical Guide
Mastering GlideRecord Update and Insert with Reference in ServiceNow: A Practical Guide
ServiceNow script...
Video
Mastering GlideRecord Update and Insert with Reference in ServiceNow: A Practical Guide
New article articles in ServiceNow Community
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over 1 year
www.servicenow.com
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Enterprise workflow management platform ServiceNow on Wednesday announced its second AI-related acquisition this year. ServiceNow said that it has signed a definitive agreement to acquire Data.Worl...
ServiceNow acquires Data.World months after snatching up Moveworks | TechCrunch
techcrunch.com
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Read to learn more about new innovations within the Q2'25 store release for Sales and Order Management, including sales forecasting, automated renewals, and self-service MACD.
What's new in the Q2'25 store release for Sales and Order Management
New article articles in ServiceNow Community
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over 1 year
www.servicenow.com
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You can use exercises to make sure that your organization’s teams are prepared for a disruption. Exercises help teams identify gaps in recovery strategies and plans and trigger suggestions for corr...
Business Continuity Management > Real-Time Insights into Preparedness > Recovery and Exercise Management
New article articles in ServiceNow Community
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over 1 year
www.servicenow.com
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ServiceNow AI Agent Studio is a platform for building, customizing and managing AI agents with the ServiceNow Platform. It allows users to create AI agents using natural language prompts, enabling ...
ServiceNow AI Agent Studio
New article articles in ServiceNow Community
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over 1 year
www.servicenow.com
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While the benefits of a Workflow Data Fabric are immense, building one is no small feat. It requires more than just choosing the right tools, it demands architectural foresight, cross-functional al...
Challenges in Building a Workflow Data Fabric
New article articles in ServiceNow Community
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over 1 year
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Follow ServiceNow MVP Willem Zeiler as he adventures through Knowledge and CreatorCon 2025!
An MVP’s Perspective: Willem Zeiler’s K25 Live Blog
New article articles in ServiceNow Community
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over 1 year
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Follow ServiceNow MVP Willem Zeiler as he adventures through Knowledge and CreatorCon 2025!
An MVP’s Perspective: Willem Zeiler’s K25 Live Blog, Day 1
New article articles in ServiceNow Community
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over 1 year
www.servicenow.com
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As part of Technical governance, we need to understand when to use Update Sets Vs Application Repository, so we can plan the update process any avoid any common mistakes.
ServiceNow Application Re...
Update Sets Vs Application Repository
New article articles in ServiceNow Community
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over 1 year
www.servicenow.com
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