ServiceNow News
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In one of my previous ...
DevAdvanced: JavaScript Workaround for the OOP Concept of Overloading
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Uma Linha de Defesa Silenciosa: Compreendendo a Propriedade glide.db.clone.allow\_clone\_target no ServiceNow
Destination does not allow clone requests (Typically used by live production instances...
Compreendendo a Propriedade glide.db.clone.allow_clone_target no ServiceNow
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SAFE HARBOR / DISCLAIMER: _This article describes a proposed solution to support this use case. Please note that ServiceNow may offer an out-of-the-box solution for the issue described below in the...
Demand to EAP Item Conversion Configuration
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Platform Academy: What's New in UI Builder for Yokohama - 06.05.2025
ServiceNow Community
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Apply to become a ServiceNow Community Rising Star!
An Exciting Opportunity to Become a 2025 Rising Star
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This is one...
World Forum Sydney - FREE CERTIFICATIONS!
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In Part 1 of this serie...
Part 2 | Inside the AI SDLC at ServiceNow: From Foundational Models to Production-Ready AI
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We’ve got a date for your calendar: July 24, 2025\. That’s when CreatorCon lands at World Forum Sydney, and if you're a developer, an architect, an admin, or just plain curious about the future of...
CreatorCon is Coming to World Forum Sydney!
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We’re bringing one of the most loved CreatorCon experiences _on the road,_ and this time, it’s all in your pocket.
That’s right. Collectible Community Cards (C3) is coming to CreatorCon India: AI...
Collectible Community Cards Are Coming to CreatorCon India!
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SPW Entities (Feedback, Product Ideas, Strategic Programs, Initiatives, etc.)
Strategic planning workspace provides the experience to support end-end flow from ideation to execution planning. Thi...
SPW Entities (Feedback, Product Ideas, Strategic Programs, Initiatives, etc.)
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Now Assist Value Realization - June 25th, 2025 - Platform Analytics Academy
ServiceNow Community
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Source to pay | Configure DocIntel Extract Values Flow
ServiceNow Documentation
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Software Inventory is the core of Software asset management. With correct inventory determination on ServiceNow CMDB, SAM Pro can determine correct license compliance for software deployed on your ...
Review Software Inventory
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The normalization process compares the discovered publisher, discovered product, and discovered version and edition values against the ServiceNow repository of normalized equivalents. Matches are a...
Review Software Installs Normalization
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A software model is a profile of the software that you've purchased, including information about the publisher, version, and discovery map. Software entitlements are used to relate the software mod...
Review Software Models
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Software entitlements are purchase records of your software. These are important foundational data that are important for correct license compliance position calculation. Essentially Software entit...
Review Software Entitlements
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When you run reconciliation, SAM Pro shows the software installs which are unlicensed, requiring action and ones that have been ignored from licensing. This provides indepth details to the SAM Mana...
Installs requiring action on License work bench
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ServiceNow SAM Pro supports multiple integrations with various SaaS software detailed [here.](https://www.servicenow.com/docs/bundle/yokohama-it-asset-management/page/product/software-asset-managem...
Details of SaaS Subscription record fields on SAM Pro
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ServiceNow SAM Pro offers support to find and rectify these issues through 2 broad ways i..e. SAM Health check and Installs requiring action. Lets understand both these functionalities in detail.
Support on SAM Pro to determine and resolve issues
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SaaS Subscriptions are downloaded from respective SaaS portals such as Microsoft 365, Adobe, Zoom are many more. Check the [List of SaaS Subscription integrations](https://www.servicenow.com/docs/b...
Review SaaS Subscriptions
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SAM Teams sometimes perform a wrong configuration on SAM Pro on some of the data objects like Software Models, entitlements which lead to incorrect license compliance. In some cases, the quality of...
Common Configuration Issues on ServiceNow SAM Pro
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ServiceNow SAM Pro provides SAM managers and teams with a unified determination of license compliance and optimization needs. However, in some cases wrong configuration on the ServiceNow SAM Pro si...
Fixing the GAPs: A SAM manager's guide to fixing issues to achieve accurate license compliance
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Although ServiceNow SAM Pro provides you tools such as SAM Health check or installs requiring action, it is important for SAM Managers to have step-by-step guidance on resolving issues with clear c...
SAM Pro Best Practises
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SPM Resource Management Workspace: A new approach for assigning resources to outcomes
ServiceNow Community
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about 1 year
We're excited to share a new demo video showcasing how our Agentic AI is transforming cyber risk management. This short video brings to life how AI Agents are helping vulnerability managers and sec...
See SecOps Agentic AI in Action: Strengthen Cyber Risk Posture with AI Agents
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