ServiceNow News
52967 items
Feature Shorts: Retail customer complaint case type
ServiceNow Community
·
about 1 year
_By Sunil Bemarkar, Sr. Partner Solutions Architect – AWS,_
_Ashley Snyder, Principal Outbound Product Manager - ServiceNow_
Overview
ServiceNow customers can now power Now Assist with Ama...
Now Assist with Amazon Bedrock: Two Paths to Enterprise-Grade Generative AI on ServiceNow
New article articles in ServiceNow Community
·
about 1 year
www.servicenow.com
cache
Agent Productivity in Now Assis...
Now Assist for CSM - Agent Productivity
New article articles in ServiceNow Community
·
about 1 year
www.servicenow.com
cache
Glimpses of Zurich Release Features
Stories by Prashant Kumar LearnIT on Medium
·
about 1 year
medium.com
cache
In today’s fast-paced business environment, the efficiency of processes directly correlates with the competitiveness of a company. One often overlooked but crucial area that can significantly benef...
Unlocking Efficiency: Streamlining Post Execution Contract Management with CM Pro & Agentic AI
New article articles in ServiceNow Community
·
about 1 year
www.servicenow.com
cache
[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
Hi there,...
Zurich EA (Early Availability) family release now available!
New article articles in ServiceNow Community
·
about 1 year
www.servicenow.com
cache
Discover whats new and trending in the world of HRSD, Employee Workflows, and ServiceNow. Check out an assortment of free resources to continue learning & building your network.
Now You Know: Employee Workflows Newsletter (August 2025)
New article articles in ServiceNow Community
·
about 1 year
www.servicenow.com
cache
DISCLAIMER: _This article describes a proposed solution to support this use case._
_The proposed solution requires configuration, as such, there is no liability for ServiceNow to provide support,...
Adding Custom Planning Attributes to Resource Management Workspace ‘Group By’
New article articles in ServiceNow Community
·
about 1 year
www.servicenow.com
cache
Suite Certification — Workplace Service Delivery
Another Learning Completed!
Video : <https://www.youtube.com/watch?v=yAIKst-S88Y>
In this video, I walk you through a real pilot using ServiceNow Now Assist and Agentic Workflows inside the GRC/IRM module. We selected three ...
Video
How ServiceNow Now Assist Transforms GRC – Real Pilot Results & AI Time Savings
New article articles in ServiceNow Community
·
about 1 year
www.servicenow.com
cache
In this installment of the Process Mining Academy we do a deep dive into the Work notes analysis capability. Process analysis involves both identifying process inefficiencies and then determining w...
Process Mining Academy #38 - Work notes analysis
New article articles in ServiceNow Community
·
about 1 year
www.servicenow.com
cache
Please see [video here](https://servicenow.workplace.com/groups/2490851691143300/permalink/3805526843009105/).
Enterprise Asset Management (Unplanned Scenario)
New article articles in ServiceNow Community
·
about 1 year
www.servicenow.com
cache
Please see [video here](https://servicenow.workplace.com/100022475330735/videos/1083903622662090/).
Enterprise Asset Management (Planned Scenario)
New article articles in ServiceNow Community
·
about 1 year
www.servicenow.com
cache
Please see [video here](https://youtu.be/A6nEjd6tImM).
Video
Why AI Will Never Replace Human Judgment: The Sully Story
New article articles in ServiceNow Community
·
about 1 year
www.servicenow.com
cache
Leveraging ServiceNow for IoT Device Management: A Case Study with Coffee Machines
New article articles in ServiceNow Community
·
about 1 year
www.servicenow.com
cache
Foster Agent collaboration and productivity with Microsoft 365 integrations
ServiceNow Community
·
about 1 year
![Getting Started with AI Agents on ITSM Now Assist [APAC]](/failed/https://i3.ytimg.com/vi/zNaBjQ7e12I/maxresdefault.jpg)
Getting Started with AI Agents on ITSM Now Assist [APAC]
ServiceNow Community
·
about 1 year
Use Now Assist for CSM to increase self-service, empower customers to resolve issues faster by surfacing trusted answers, generating helpful content, and automating routine tasks through generative...
Now Assist for CSM - Customer Self-Service
New article articles in ServiceNow Community
·
about 1 year
www.servicenow.com
cache