logo

NJP

ServiceNow News

52925 items

![image](https://community.servicenow.com/community/image/serverpage/image-id/158717i5CF3C09660D63BEF/image-size/large?v=v2&px=999)You may have heard this little saying: _"There's a right way, a w...

Diving into Windows Credentials...

Import · almost 18 years
www.servicenow.com cache
User Groups are rolling!

User Groups are rolling!

Import · almost 18 years
www.servicenow.com cache
I wanted to take a moment and welcome everyone to the Ohio Local User Group (OLUG). I've been in contact with Terry Brown, our account executive for the Ohio area, and Rob Woodbyrne of SNC to help ...

Welcome and Save the Date

Import · almost 18 years
www.servicenow.com cache
![image](https://community.servicenow.com/community/image/serverpage/image-id/158721i7CC2086D982AD51F/image-size/large?v=v2&px=999)We're often asked setting up Discovery schedules. What are the "be...

Discovery Schedule Tactics...

Import · almost 18 years
www.servicenow.com cache
![image](https://community.servicenow.com/community/image/serverpage/image-id/158731iD82106C416D90702/image-size/large?v=v2&px=999)Most of the time Discovery thinks of each IP address as representi...

A Question of Identity...

Import · almost 18 years
www.servicenow.com cache
Each morning I drive down out of the mountains of eastern San Diego County to the coastal plains (where the wooden spaceship is docked). This morning I was treated to a scene of sublime beauty — a ...

Diving into Discovery IP Ranges...

Import · almost 18 years
www.servicenow.com cache
![image](https://community.servicenow.com/community/image/serverpage/image-id/158735iD7001EA17B8C7758/image-size/large?v=v2&px=999)One of the many kinds of devices that Discovery will find and expl...

Diving Into Printers...

Import · almost 18 years
www.servicenow.com cache
We're targeting our Global Text Search capability for the Winter 2009 release (in two months). Since no new feature just "pops up" from the aether, fully formed and complete, it's obviously a work ...

Global Text Search - coming soon to an instance near you; feedback wanted

Import · almost 18 years
www.servicenow.com cache
![image](https://community.servicenow.com/community/image/serverpage/image-id/158737i5AF92D73D1675916/image-size/large?v=v2&px=999)[MID servers](http://wiki.service-now.com/index.php?title=MID%5FSe...

Managing MID Server Resource Consumption...

Import · almost 18 years
www.servicenow.com cache
My ToolBox

My ToolBox

Import · almost 18 years
www.servicenow.com cache
![image](https://community.servicenow.com/community/image/serverpage/image-id/158755i615637980A35D410/image-size/large?v=v2&px=999)Buried within the Discovery application (at Discovery → IP Addre...

Discovery's IP Address Table...

Import · almost 18 years
www.servicenow.com cache

Diving Into ECC Queue Messages...

Import · almost 18 years
S
www.servicenow.com
Pinging in the Rain...

Pinging in the Rain...

Import · almost 18 years
www.servicenow.com cache
I've had a lot of questions from people about _Configuration Item (CI) relationships_. What exactly are they? How do they work? What causes Discovery to create them?Good questions! From a human pe...

CI Relationships...

Import · almost 18 years
www.servicenow.com cache
Serial numbers are an important notion in Discovery — they are the best way we have to unambiguously identify a particular device or system, even if it changes IP address or location. Unfortunately...

Diving Into Serial Numbers...

Import · almost 18 years
www.servicenow.com cache
![](imagecache/Small/SlightlyLoony/intrepid_explorer1.jpg)Several readers asked if this is a photo of me in my youth (back when dinosaurs roamed the Earth).No. It is not. The photo comes from [thi...

To Those Who Were Wondering...

Import · almost 18 years
www.servicenow.com cache
![image](https://community.servicenow.com/community/image/serverpage/image-id/158739iDEE8A65D24813B3B/image-size/large?v=v2&px=999)One fine day, not so very long ago, I helped some folks install a ...

An Unexpected Discovery...

Import · almost 18 years
www.servicenow.com cache
We have a legacy application that is on its last legs. Despite this, it is one of our most critical apps (a situation that I'm certain many of you can sympathize with). At any rate, it appeared to ...

Tough Technical Issue Needs Solving

Import · almost 18 years
KC
www.servicenow.com cache
Some questions I hear often relate to CMDB items that have disappeared out in the real world, but still exist in the database. Perhaps it's a server that was taken out of service, or a laptop that ...

To Delete or not to Delete...

Import · almost 18 years
www.servicenow.com cache
That's actually just a snippet of the XML "payload" returned by the probe, but it's the part that's important to this discussion. If you'd like to see the results of any probe, you can drill down ...

Those Sensible Sensors...

Import · almost 18 years
www.servicenow.com cache
What actually happens when a Discovery kicks off? In this post, I'll follow the process step-by-step for a Windows workstation (or laptop). The process is very similar for other kinds of computers ...

Anatomy of a Discovery...

Import · almost 18 years
www.servicenow.com cache
Back to the grind

Back to the grind

Import · almost 18 years
www.servicenow.com cache
On the way to work this morning, I pondered a conversation I'd had over the weekend with Mark R., a friend who is responsible for IT at a medium-sized company in the financial services industry. Ma...

A Great Tool in Tough Times...

Import · almost 18 years
www.servicenow.com cache
Here are some pictures of the Technical Training session.Can you find your favorite PS or SC resource? \[flickr-photoset:id=72157608341040893,size=m\]

Tech Training Sessions, Day 2 morning

Import · almost 18 years
www.servicenow.com cache
Status report

Status report

Import · almost 18 years
www.servicenow.com cache