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![image](https://community.servicenow.com/community/image/serverpage/image-id/158559iA29E128163DA438D/image-size/large?v=v2&px=999)A perceptive customer couched a question to me in an interesting f...

Discovery Scalability...

Import · over 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158569i76DB9DB7AB93AFFE/image-size/large?v=v2&px=999)If your Service-now instance is configured to use a custom date fo...

Clashing Date Formats: the Fix...

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158575i2AFFB485EED0161F/image-size/large?v=v2&px=999)Continuing yesterday's theme — several folks have asked me where t...

Some JavaScript Pointers...

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I wanted to take a quick moment and thank again everyone who was able to attend yesterday and especially those from Navigator Management Partners for volunteering their office. In attendance were t...

Thanks!

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Some SNMP Pointers...

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158555iB78FC9F88EC7CBC9/image-size/large?v=v2&px=999)Plus a question for y'all, at the end of this post... A few days ...

How Does Discovery Find CI Names?

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158563i5BC2A3AEBA8B9FF4/image-size/large?v=v2&px=999)A security-minded customer asked a very good question the other da...

Some Details About Credentials...

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158567iF9928F6157FEC76F/image-size/large?v=v2&px=999)Discovery automatically names your CIs by using the _host name_. O...

Controlling Host Names...

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![image](https://community.servicenow.com/community/image/serverpage/image-id/161189iF215699FFE83B327/image-size/large?v=v2&px=999)The other day I was on the phone with a customer who wanted to wri...

Diving Into CI Relationships...

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158579i3DFAFFF44D3D9C1F/image-size/large?v=v2&px=999)"Why does a list of computers show servers?" Have you asked yourse...

Here a Table, There a Table...

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Please take a a couple of minutes to nominate Service-now.com for the Service Desk Institute vendor of the year. The [nomination form can be found here](http://www.keysurvey.com/survey/217528/8b7b/...

Nominate Service-now.com for SDI vendor of the year

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158597iDD35BBEB17D9F5FD/image-size/large?v=v2&px=999)How geeky are you? A friend passed along this little test, the int...

Estimate Your Geekitude...

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It's Out!

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158587i8899618E6D478F7A/image-size/large?v=v2&px=999)The other day, one of our customers asked me "What the heck is thi...

Diving Into WMI...

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158583i7E0A5CC5F51A2DE7/image-size/large?v=v2&px=999)How much Discovery work can a single MID server do? This is one of...

MID Server Capacity...

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158585i0871CE1CC211D38A/image-size/large?v=v2&px=999)If you've done any scripting to customize your Service-now instanc...

Diving Into System Identifiers...

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158599i1A6F075AE1C94390/image-size/large?v=v2&px=999)I've written about [serial numbers](https://community.servicenow.c...

Diving Into Invalid Serial Numbers...

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158603iA2E7A95AA2B824F4/image-size/large?v=v2&px=999)You've probably heard that [astronomers have changed Pluto's class...

Diving Into Process Classifier Criteria...

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First off, apologies for the delays in getting out the info for our first meeting. After a few discussions with SNC and some of the larger groups planning on attending for our user group, we decide...

A little shuffling but back on for our first meeting

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New Feature: CI Consolidation...

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Accounting LISTENS to TCP port 4555Accounting CONNECTS from TCP port 10564 to IP 10.4.14.67 TCP port 3306Accounting CONNECTS from TCP port 4555 to IP 10.56.23.87 TCP port 65232 The first line tell...

The Way Things Work: Detecting Related Systems...

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Diving Into MID/CI Relations...

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I would like to insert the priority and category and possibly other values in a new incident ticket(form) based off conditions in an assignment rule after an email is received by the instance. In t...

Insert values in form from assignment rule conditions after email is recieved

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158611iEEC4B738EBBAF5D1/image-size/large?v=v2&px=999)Port probes… Doesn't this sound like something unpleasant, possibl...

Diving Into Port Probes...

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158623iFB912AEF377EBA1E/image-size/large?v=v2&px=999)Frankly, we've been quite surprised just how much NetWare is still...

New Feature: NetWare Support...

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