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![image](https://community.servicenow.com/community/image/serverpage/image-id/158735iD7001EA17B8C7758/image-size/large?v=v2&px=999)One of the many kinds of devices that Discovery will find and expl...

Diving Into Printers...

Import · almost 18 years
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We're targeting our Global Text Search capability for the Winter 2009 release (in two months). Since no new feature just "pops up" from the aether, fully formed and complete, it's obviously a work ...

Global Text Search - coming soon to an instance near you; feedback wanted

Import · almost 18 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158737i5AF92D73D1675916/image-size/large?v=v2&px=999)[MID servers](http://wiki.service-now.com/index.php?title=MID%5FSe...

Managing MID Server Resource Consumption...

Import · almost 18 years
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My ToolBox

My ToolBox

Import · almost 18 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158755i615637980A35D410/image-size/large?v=v2&px=999)Buried within the Discovery application (at Discovery → IP Addre...

Discovery's IP Address Table...

Import · almost 18 years
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Diving Into ECC Queue Messages...

Import · almost 18 years
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Pinging in the Rain...

Pinging in the Rain...

Import · almost 18 years
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I've had a lot of questions from people about _Configuration Item (CI) relationships_. What exactly are they? How do they work? What causes Discovery to create them?Good questions! From a human pe...

CI Relationships...

Import · almost 18 years
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Serial numbers are an important notion in Discovery — they are the best way we have to unambiguously identify a particular device or system, even if it changes IP address or location. Unfortunately...

Diving Into Serial Numbers...

Import · almost 18 years
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![](imagecache/Small/SlightlyLoony/intrepid_explorer1.jpg)Several readers asked if this is a photo of me in my youth (back when dinosaurs roamed the Earth).No. It is not. The photo comes from [thi...

To Those Who Were Wondering...

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158739iDEE8A65D24813B3B/image-size/large?v=v2&px=999)One fine day, not so very long ago, I helped some folks install a ...

An Unexpected Discovery...

Import · almost 18 years
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We have a legacy application that is on its last legs. Despite this, it is one of our most critical apps (a situation that I'm certain many of you can sympathize with). At any rate, it appeared to ...

Tough Technical Issue Needs Solving

Import · almost 18 years
KC
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Some questions I hear often relate to CMDB items that have disappeared out in the real world, but still exist in the database. Perhaps it's a server that was taken out of service, or a laptop that ...

To Delete or not to Delete...

Import · almost 18 years
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That's actually just a snippet of the XML "payload" returned by the probe, but it's the part that's important to this discussion. If you'd like to see the results of any probe, you can drill down ...

Those Sensible Sensors...

Import · almost 18 years
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What actually happens when a Discovery kicks off? In this post, I'll follow the process step-by-step for a Windows workstation (or laptop). The process is very similar for other kinds of computers ...

Anatomy of a Discovery...

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Back to the grind

Back to the grind

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On the way to work this morning, I pondered a conversation I'd had over the weekend with Mark R., a friend who is responsible for IT at a medium-sized company in the financial services industry. Ma...

A Great Tool in Tough Times...

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Here are some pictures of the Technical Training session.Can you find your favorite PS or SC resource? \[flickr-photoset:id=72157608341040893,size=m\]

Tech Training Sessions, Day 2 morning

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Status report

Status report

Import · almost 18 years
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Many of the people who are responsible for running Discovery aren't very familiar with the Simple Network Management Protocol (SNMP). The seemingly endless stream of acronyms (SNMP, OID, MIB, etc.)...

OID, vey!

Import · almost 18 years
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We held our monthly Southern California LUG meeting yesterday and have five (5) attendees. I demonstrated two custom applications for the group - our Issue Tracking (i.e. Bug Tracking) application,...

October 22, 2008 Minutes

Import · almost 18 years
KC
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We are still in the process of developing SNC for rollout shooting for a mid November completion. We will use screen video and screenshot documentation to walk our ITIL and Employee users through u...

SNC Customer Walkthrough Videos and Documentation

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Dive Into Discovery Credentials...

Import · almost 18 years
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Recently I've been just one of a few who are working on our upcoming Global Text Search capability. Long asked for, frequently wished for, occasionally demanded (with unsurprisingly equal results),...

Searching the Globe

Import · almost 18 years
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If you're using or trying out our Discovery product, one thing you've almost certainly run into is the notion of a _probe_. Discovery comes with almost 100 different probes, and you can add your ow...

Those Prying Probes...

Import · almost 18 years
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