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_"Hmmm... I want to discover everything on our network, and we use 10-dot IP addresses for everything, so I'll make this easy on myself — I'll just enter a single IP Network range of 10.0.0.0/8!"_ ...
ECC Queue Tales: With Power Comes Responsibility...
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over 17 years
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A serial number is such a simple concept. If you didn't know any b...
New Feature: A Serious Surfeit of Serials...
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over 17 years
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Yesterday I was on a call with a customer who had a tough problem:...
ECC Queue Tales: Good Credentials Gone Bad...
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over 17 years
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In recent months we've started hearing about Macs from our custome...
New Feature: Mac Support...
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over 17 years
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The next release includes a spiffy new report that serves several ...
New Feature: Probe Report...
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over 17 years
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I've mentioned before that you can use the SNMP system OID for a d...
Diving Into SNMP System OID Classifiers...
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over 17 years
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You've probably heard that our Discovery product is "agentless" — ...
What Does "Agentless" Mean?
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over 17 years
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Yesterday I was talking with a long-time customer who was just sta...
What Exactly IS a MID Server, Anyway?
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over 17 years
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permit 10.0.23.44permit 10.65.23.0/24deny all The router will look at the IP address of every incoming request, and run it through those rules in sequence. If the request is coming from 10.0.23.44...
It's A Secret!
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over 17 years
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When Discovery goes out and explores your network, most of the tim...
Mystery Devices...
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over 17 years
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When Discovery explores your networks, one of the methods it uses ...
What IS That Thing?
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almost 18 years
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Some enterprises have their networks divided into broad, sparsely-...
New Feature: Chunky Pings...
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almost 18 years
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Hey all.... I'm catching a few problems where after an instance has moved over to our new state of the art [Data Center](http://wiki.service-now.com/index.php?title=Data%5FCenter%5FMove%5FFAQ) tha...
Discovery Migrations
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almost 18 years
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This is my first attempt at videos. The only thing I have done is checked with a few of my Service Desk techs to see if it made their ears bleed listening to me. I am still working on fixing the au...
First Video for creating a Delegate.
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almost 18 years
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There's too much information!I've seen this reaction several times...
A Question of Scope...
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almost 18 years
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The next release of our project includes many spiffy new features ...
New Feature: UPS Discovery...
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almost 18 years
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If you've been poking around in the Discovery application, you may...
Advanced vs. Basic Schedules...
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almost 18 years
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So if you're into Twitter you will probably find this list of Service-now.com employees who tweet useful. If you have no idea what Twitter is, here is a definition (in 140 characters or less) [Twit...
Service-now.com folks on Twitter
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almost 18 years
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Service-now.com was graciously invited by Mark Storace, IT Service Management Professional Association founder and CEO, to provide the [vendor spotlight for the ITSMP-a Q408 newsletter](http://www....
An ITSM workout to outlast the economy
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almost 18 years
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You may have heard this little saying: _"There's a right way, a w...
Diving into Windows Credentials...
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almost 18 years
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Couple of very cool conversations took place today regarding local user groups!I was on a call with the Minnesota Local User Group which has planned a half day event in mid December to host a lunch...
User Groups are rolling!
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almost 18 years
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I wanted to take a moment and welcome everyone to the Ohio Local User Group (OLUG). I've been in contact with Terry Brown, our account executive for the Ohio area, and Rob Woodbyrne of SNC to help ...
Welcome and Save the Date
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almost 18 years
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We're often asked setting up Discovery schedules. What are the "be...
Discovery Schedule Tactics...
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almost 18 years
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Most of the time Discovery thinks of each IP address as representi...
A Question of Identity...
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almost 18 years
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Each morning I drive down out of the mountains of eastern San Diego County to the coastal plains (where the wooden spaceship is docked). This morning I was treated to a scene of sublime beauty — a ...
Diving into Discovery IP Ranges...
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almost 18 years
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