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I built this with our user-group in mind, but feel free to read it anyway... or adapt it for your group. PM me if you want a .docx or something else.It's a simple guide on navigation and use of thi...

Guide for using community.service-now.com

Import · about 17 years
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Here's why the forums aren't making any sense to me and why people aren't collaborating as much as they should here.1) The forums headings are illogical, think about the structure of your applicati...

Service Now forums

Import · about 17 years
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I see a couple scattered articles on the Wiki about removing price from the Catalog but none of them seem to be easy or work. This looks like it should be the answer, but I don't think it is. http...

Service Catalog - removing price from everywhere

Import · about 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158497i163627A85BAFD685/image-size/large?v=v2&px=999)Have you noticed that some probes have commands with odd-looking "...

Deep Dive: Replaceable Probe Parameters...

Import · about 17 years
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New Feature: Credential-less Discovery...

Import · about 17 years
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I just saw this checked in by a developer, sync'd and tested it, and wanted to tell you about it. It should be on /demo tomorrow to play with.The ability to add an extended field (like "incident\_s...

Add an extended field to a base list

Import · about 17 years
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Dear Service Now Insert/Modify image, and I don't like it.I want a simpler solution to building documentation in Service Now. Similar to sharepoint where OLE pasting screenshots is possible.My curr...

Documentation and the Service now Knowledgebase

Import · about 17 years
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Chris Dancy of ServiceSphere took some serious time to put together this comprehensive post [SaaS 3.0 and ITSM, Match Made in Heaven!!](http://www.servicesphere.com/blog/2009/6/4/saas-30-and-itsm-m...

Commentary on ServiceSphere post, "SaaS 3.0 and ITSM, Match Made in Heaven!!"

Import · about 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158489i3264B4FC103F5AA0/image-size/large?v=v2&px=999)What value will the following script print in the log? var a = ...

Do You Know Your JavaScript?

Import · about 17 years
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As a marketing organization, we look at several aspects to measure our success in market penetration, awareness and visibility. One of the many statistical areas we look at are Website visits and p...

Website visits through the roof — thank you competitors

Import · about 17 years
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Off Topic...

Import · about 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158505iD11910DCB9B75B2A/image-size/large?v=v2&px=999)In a conversation last week, one of our customers asked "What exac...

Deep Dive: Ping...

Import · about 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158501iDDB4512247A23607/image-size/large?v=v2&px=999)Have you ever wished that Discovery found some information that yo...

A Probing Experience...

Import · about 17 years
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![](imagecache/Thumb/SlightlyLoony/know-it-all.jpg)Here's a little test of your JavaScript knowledge. Can you figure out what the script below will print? var a = \[\];var b = {};b\['a'\] = 0;b\...

Do You Know Your JavaScript?

Import · about 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158511i2487C155099418FA/image-size/large?v=v2&px=999)In some of your discoveries, you may have noticed something that s...

Ports of No Joy...

Import · about 17 years
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![](br.png)If Discovery didn't regulate Shazzam's rate, it would spew packets so quickly that it might not work correctly, and might even cause some issues on your network. Out-of-the-box, Shazzam ...

Regulating Shazzam's Scanning Rate...

Import · about 17 years
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Off Topic...

Import · over 17 years
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Living with Windows: Output TCP Connection Limits...

Living with Windows: Output TCP Connection Limits...

Import · over 17 years
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itSMF just opened nominations for its 2009 Awards. If you have a cool ITSM project that deserves attention, please let us know. We'd be happy to help create a submission and nominate your company f...

Let us nominate your company for an itSMF Project of the Year award

Import · over 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/161553iE416DBC13F342FA0/image-size/large?v=v2&px=999)Shazzam is a feature we added to Discovery a few months ago. It us...

Deep Dive: Port Scanning...

Import · over 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158517i95156AC99BD3D6E6/image-size/large?v=v2&px=999)Discovery's probes all do the same thing using different technolog...

Time's Up!

Import · over 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158519i041D765BF7F0207C/image-size/large?v=v2&px=999)When you're using GlideRecords in JavaScript, getting properties o...

A JavaScript Subtlety...

Import · over 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158527i49CD48311885AB6B/image-size/large?v=v2&px=999)Normally Discovery uses the [ping utility](https://community.servi...

Unexpected Benefits...

Import · over 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158529i3457597A1C7C7BFD/image-size/large?v=v2&px=999)This is the "morning after" — that is, the morning after this year...

Knowledge09!

Import · over 17 years
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High-octane Service-now.com

High-octane Service-now.com

Import · over 17 years
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