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Hi everyone - I'm really excited to announce we've posted the courses for Knowledge 12 Pre Conference training. You are probably familiar with our classes around Admin and Scripting, but we've also...

Pre Conference training for Knowledge 12 LIVE!

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Exporting Service Catalog Items in One Step

Exporting Service Catalog Items in One Step

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If 2011 was the year of ADFS SAML 2.0 implementations in ServiceNow, then 2012 looks like it will be the year of Kerberos Authentication with ADFS and ServiceNow.Over the past few weeks I have had ...

Getting Kerberos Authentication to work with ADFS and ServiceNow via SAML

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Getting the oldest record First of all I needed to know where to start in my dataset, which is my oldest record. This was fairly easy to do with GlideRecord.(My code examples are from a Object Or...

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12 mar 2012

12 mar 2012

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Formation "System Admin ServiceNow" - 12 mar 2012

Formation "System Admin ServiceNow" - 12 mar 2012

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I was just reviewing all the cool things I do in [Quicksilver](http://www.blacktree.com) so I could record a video highlight reel (hopefully posted in the near future). Even though [Quicksilver](ht...

Shortcut for tasks without links

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Thanks and great to see everyone

Thanks and great to see everyone

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CI UI Macro Actions for the Affected CIs List

CI UI Macro Actions for the Affected CIs List

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Improving your ITSM system in a release driven way [Part 2]

Improving your ITSM system in a release driven way [Part 2]

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How to Create CI UI Macro Actions for the Affected CIs List

How to Create CI UI Macro Actions for the Affected CIs List

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Improving your ITSM system in a release driven way [Part 1]

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Mark your calendars for the next Ohio Local User Group Meeting on Friday, March 2nd. The OCLC has been gracious enough to host again. Agenda and more details to follow. See you soon! Marie.

Save the Date! OLUG Meeting March 2nd, 2012

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Show/Hide this Macro What if you wanted to only show this macro in certain scenarios. The ones I had implements was, if someone selected a high risk, or slected a checkbox. A simple client script...

Where is the Order Guide Item Attachment Love?

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Change Form Header Background Color

Change Form Header Background Color

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How to Change Form Header Background Color With A Client Script

How to Change Form Header Background Color With A Client Script

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Shopping Cart 'Widget' - Scroll with the Window

Shopping Cart 'Widget' - Scroll with the Window

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When I had this requirement at the start, I had very less information to work on.Just a class called SysAttachment and a method called getBytes(Inherited from the Object class). I am handling th...

Upload Affected CI's for a Change Request from a .csv or .txt attachment

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Petit Déjeuner ITSM ServiceNow France — 31 jan 2012

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Petit Déjeuner ITSM ServiceNow France — 31 jan 2012

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The slow drawn out demise of Email

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Changing a Number Prefix for Existing Records

Changing a Number Prefix for Existing Records

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Several months ago, I worked with a client to develop some steps that AD FS users could take to get SAML 2.0 authentication to work between AD FS 2.0 and ServiceNow. There were two big caveats in t...

AD FS SAML: SP Initiated Authentication & SingleLogout with ServiceNow

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How to change a number prefix for existing records

How to change a number prefix for existing records

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Hi everyone - as we look forward to the big party in New Orleans, I wanted to provide an updated roadmap for our training offerings. As we launched our Scripting class at K11, it seems only fitting...

Training Roadmap - Gearing up for Knowledge 12

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