ServiceNow News
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Class Question (CQ) Workflow Versions and Contexts: How Do They Relate to Each Other?
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Today I went to the ServiceNow UK User Group hosted by [Harrods](http://www.harrods.com/) and [Focus Group Europe.](http://www.focusge.com/)
[ wasn't ...
Improving your ITSM system in a release driven way [Part 3]
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I recently had a situation where I was copying lots of variable sets, and the "Insert and Stay" UI Action was getting used all too frequently. So I decided to create a "Copy" UI Action to make a co...
Copying a Variable Set with variables, client scripts, and UI Policies
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One limitation of making the Knowledge Base public is that you lose the distinction between an ESS user (without roles) and a user who is not logged in. You can't have an article that Joe Employee ...
In a public Knowledge Base, make an article visible to ESS users but not unauthenticated users
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