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If your management asks you to do something you strongly oppose. Write your opposition in an email and send it with a read-receipt. That way when they come back to you one or two weeks later and as...
Scott’s Rules of Programming Rule #13 (ish)
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Bonjour,Nous organisons notre 2ème réunion du Groupe d'utilisateurs ServiceNow Suisse romandeComme discuté lors de notre première réunion, nous allons être accueillis au CERN.J'espère vous y voir n...
Deuxième réunion du Groupe d'utilisateurs Service-Now Suisse romande
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over 14 years
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I actually did this a while ago for our email system, but I think it’s something that can be used often as we manage email replies to our tickets.
Email systems such as Microsoft’s Outlook like to...
Okay this has nothing to do with Service-Now, but I have to share it.
I’ve never been a fan of Mac’s. Just not a gaming platform, but I decided to take a chance and had my Intel laptop replaced wi...
Tales from the “Geek Side”
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Naming standards
This could have been in the style guide post, and I recommend it be part of your style guide document. However, I thought it important enough to have its own article in the serie...
Large Teams (Part 3 of 3) - Naming Standards and Overrides
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over 14 years
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This post will explain on how you can generate a dynamic rule base for an Order Guide of a Service Catalog.Suppose you have four options given to you in an Order Guide form, A,B,C and D. You will h...
Service Catalog : Dynamic Rule Base Generation - Order Guide
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over 14 years
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