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In one of my previous posts, I discussed the introduction of our process user training program. Our professional services team has also recently released a QuickStart deployment package for custome...

QuickStart for IPCC - What's included in the training package?

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du 12 au 14 septembre 2012

du 12 au 14 septembre 2012

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Hi everyone - we've been running some of our classes in virtual classrooms for ServiceNow partners for awhile now, and I'm interested in the general support across the Community for online classes ...

Virtual classroom training - would you Like?

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One of the great things about ServiceNow is our extensive ecosystem of partners and technical experts. We are very lucky to have one of the best join us and guide the CMS Lab participants through a...

South Texas User Group - CMS Lab Details

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One of the great things about ServiceNow is our extensive ecosystem of partners and technical experts. We are very lucky to have one of the best join us and guide the CMS Lab participants through a...

Oklahoma User Group - CMS Lab Details

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One of the great things about ServiceNow is our extensive ecosystem of partners and technical experts. We are very lucky to have one of the best join us and guide the CMS Lab participants through a...

North Texas User Group - CMS Lab Details

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One of the great things about ServiceNow is our extensive ecosystem of partners and technical experts. We are very lucky to have one of the best join us and guide the CMS Lab participants through a...

Central Texas User Group - CMS Lab Details

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When clearing a Reference catalog variable in a script, DO NOT use the g_form.clearValue('fieldName') method - it will not hide the Reference Icon, nor reset the mandatory field flag to red, ...

Clearing Catalog Variable Reference Fields

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I am onsite working with a customer using the latest Berlin release. We had to build out a RBA workflow that uses the new REST libraries and functionality. Let me first say how powerful, dynamic, a...

Berlin Rest plugin is awesome - but make sure you use %20 for spaces when doing variable substitution on URL

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Service-Now - FTP communication via MID server

Service-Now - FTP communication via MID server

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We grill Michael B on his incident go-live. Some real good nuggets and lessons learned in this episode.Subscribe on iTunes:http://itunes.apple.com/us/podcast/snappcast/id538839587Let us know if you...

Snappcast - Episode 17 Incident go-live Q/A

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158049i19E1383AFAD3DA88/image-size/large?v=v2&px=999)Let me introduce you to two of my favorite little JavaScript metho...

Join and Split

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![image](https://community.servicenow.com/community/image/serverpage/image-id/161153iD2ECDCA3A5970F41/image-size/large?v=v2&px=999) Normally at a Form Header exists at the top of a form that inclu...

What no Attachments on a CMS Portal Catalog Item?

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For the last several months I've been working on internal company projects. Almost all of our internal business applications are built on the ServiceNow platform, and I've been getting to develop s...

Setting Currency Field values via client-side script

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Understanding the SAML 2.0 Communication Flow (DEMO) Video

Understanding the SAML 2.0 Communication Flow (DEMO)

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Hallo Zusammen, Nun heir auch mein erster Beitrag. Wie versprochen, die K12 Slides, die ich am UG day präsentiert habe. Gruss, Markus Montilla

K12 slides

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So, you are a new ServiceNow customer (congratulations!) and you are getting ready for the kickoff meeting with our Professional Services team (or a partner). A lot of items have been outlined with...

So you're at the kickoff meeting. Do you have a training plan in place?

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Live Feed is a concept that has been in ServiceNow for a little while. It supports a Company Feed which is visible to all users in the system as well as Live Feed groups which can be private or pub...

Streaming your ITSM activity

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As I mentioned in a previous post, our team picked up a [national award](http://www.cedma.org/resources/Docuworks/file%5Fdisplay.cfm?id=2315) within the training industry at the annual CEdMA confer...

ServiceNow Education Services Team accepts another award

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I am not sure this is the right place to post this, but I took this class (not for a grade) just to listen to the lectures and there was a lot of good concepts that have helped me in using the SNC ...

FYI - UC Berkley has Software Engineering for SaaS starting today

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This post would talk about 1\. Using the popOpenStandard method2.Using the window.opener3.Accessing the Price(just reading) it from any client script. [The PopupOpenStandard method & window.opener...

The PopupOpenStandard method & window.opener

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/\ \ @Description - This script speeds up the information gathering process \ about an existing task\_sla. It outputs information about the \ contract\_sla (SLA Definition), task (Incident, Prob...

Troubleshooting SLAs

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50TweetsOfBerlin

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There is a magical and powerful feature that is largely undescribed in the ServiceNow platform. The mysterious "JavascriptProbe" and its companion, the "MID Server Script Include" feature is the ga...

The JavascriptProbe & MID Server Script Includes

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I have not used IE as my web browser for years now, but I still use it every work day. I prefer to use Chrome, but there is one feature in IE that I find indispensable - script debugging. Because m...

Internet Explorer Really Can Be Your Friend

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