ServiceNow News
52821 items
Setting the context
For a practical illustration, we will be controlling the list of available choices of the State field of an incident.In the out of the box installation of ServiceNow (for exam...
How to control the available choices of a choice list in a ServiceNow form
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Speed. Endurance. Skill. Innovation.
Where else can you combine your drive to develop, your passion to create and your need to win? During the first ever CreateNow Hackathon at Knowledge 13, over ...
CreateNow: Participate in the Hackathon at Knowledge 13
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Look, there are life rules I live by - buy low, sell high- learning is a life long process- play nice with others
\- if you ever find yourself the opportunity to work with John Andersen you DO IT!...
JDBC Workflow Activity - Make database calls via workflow. You know you wanna.
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Une Approche Pragmatique de la Gestion de la Performance IT
Avec l'adoption mondiale des processus de Gestion des Services IT basés sur [ITIL](http://www.imakumo.fr/formation/itil/) comme référen...
Une Approche Pragmatique de la Gestion de la Performance IT
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Hi Team, We have 2 weeks to get at least 6 more folks into this class. I know you have users that want training, so send them here!!!! They can register through HI or by sending an email to trainin...
System Administration Class in Orlando, FL - March 19-21
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I was talking to a customer the other day, who had an interesting request. Their company already uses Salesforce.com's Chatter feeds for everything in their company. Every document in salesforce ha...
Integrate ServiceNow with Salesforce.com's Chatter feeds
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I recently was helping out a good friend. He was doing a standard Perl soap request (as shown on our Wiki) using Soap Lite version .715 and getting an error like this: Incorrect parameter at /Libra...
Perl SOAPLite version .715 has issues handling larger soap responses
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One of the great things about this modern technology stuff: interesting and unexpected interactions with smart, thoughtful people. Several weeks ago, I had a set of such interactions via Twitter wi...
IT Service Management (ITSM) Maturity and Cloud Computing: Correlation and Causation
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Sometimes a record has comments or worknotes, but it's not obvious if the form loads with another tab active. I decided to see how easy it'd be to make it more obvious.Turns out it was pretty easy....
Put number of comments/worknotes into form tab label
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I feel like Neo in the Matrix dodging bullets as they are fired at me. I have been working on an issue with a customer that had me perplexed for some time. Thank you Alex Yupanqui and Jimmy Yuan fo...
Constraint Violation with Orchestration when creating an account - the manager attribute has a backslash \ character in the DN.
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I was asked the other day if ServiceNow has any attachment auditing in place to see when an attachment was added or removed from a record. I was not aware of any, so I came up with the following. M...
Attachment Logging/Auditing - Where did that attachment go?
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