ServiceNow News
52823 items
When I was a callow youth living in [MIT's Baker House](http://baker.mit.edu/), I was a big fan of wall posters. One of my favorites was one that looked differently from this one, but carried the e...
The New IT for the New Age of Service: from Inert Ticketing to Innovative Transformation
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Lenore isn't your typical VP of IT. She's a programmer at heart wi...
Lenore's on a crusade to modernize IT...here's how it got her a raise.
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[](https://community.servicenow.com/now-platform/latest-release.html)
How to Create 3 variables on 1 line using containers
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2014 marks the 10th birthday of Facebook; I like the joke about Mark Zuckerberg spending all of 2014 personally liking the "Happy birthday Facebook" posts of his one billion users. It will probably...
Happy Birthday Facebook - You've Changed Corporate IT Forever
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I was recently asked to provide a newsletter for several internal teams within our company. The first few months were a pain as I had to use an HTML editor to generate a decent looking newsletter e...
I am a creator - Create Newsletters inside ServiceNow
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Government Customer Speaking at Federal SNUG- Feb 20!
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Last week I was lucky enough to spend a week working in Israel. While there I met with a number of customers and potential customers along with two of my local ServiceNow colleagues Limor Afik and ...
Observations On ITSM, Or Should I Say Service Management, In Israel
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Last week while writing an article for the [itSMF USA](http://www.itsmfusa.org/) that touched on the [Consumerization of IT](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=...
The Consumerization of HR? Yes, Consumerization Is Not Just An IT Thing
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Bienvenue sur la nouvelle page du ServiceNow Usergroup Suisse romande sur community!
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Sometimes, the past _is_ prologue. It just takes a while for current reality to catch up with the foreshadowing.
Take IT innovations that have transformed how business is done. By my lights, three...
A Single Version of the Truth: THE Innovation of the (15th) Century!
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_Here is a blog I wrote years ago on, well, blogging. I hope it helps some of you translate your thoughts and knowledge into compact, clear and useful content!_
\>>
Writing isn't so hard when nob...
How I Became a Ruthless Self-Editor and Much Better B2B Writer
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_Regular upgrades are one of the most important events in the lifecycle of your system. Insuring upgrade success is an achievable goal — when you know the best practices._
_Prepare for your next ...
SolveNow Session 2: Best Practices to Bullet-Proof Your Upgrade
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