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We hope you enjoyed Frank's keynote and day one of labs and breakouts. And there is a lot of great content still to come! Updates and reminders for tomorrow's events below: Reminder: Session Cha...

Need to Know for Wednesday at Knowledge14

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Follow this blog for continuous updates, stories and scoops directly from the Moscone Center in San Francisco, where [Allan Leinwand](community?id=community%5Fuser%5Fprofile&user=d621d665db981fc09c...

Live Blog: CreateNow Hackathon 2014 [Archived]

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YES! We are just hours away from the start of the Knowledge14 CreateNow Hackathon. The assignment: Come up with a functioning app that makes best use of the ServiceNow Service Automation Platform. ...

K14 Hackathon Creators, Get Ready To Rumble!

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I'm exhausted already.... 2 days of Precon training done and half of the first day as well. It's a great event already and I found some valuable stuff already (knowledge management), that i'm def...

Third day of total Knowledge14

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In Service Management - a reactive world of constant change - what has remained the same forever? Yesterday I went to the NetworkingNOW session at Know14 to meet ServiceNow customers and talk abou...

Everything changes, but remains the same in Service Management.

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Knowledge14 is officially off to a great start and we hope you're ready for a week packed with hands-on training, networking, and informative presentations. Updates and reminders for tomorrow's e...

Need to Know for Tuesday at Knowledge14

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Last year, we celebrated the first edition of CreateNow Hackathon, allowing anyone to form a team and explore the limits of what can be created on the ServiceNow platform. Among the contenders was ...

Knowledge14 Hackathon: Leftover brings Team

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Comparing the Differences Between Two Strings

Comparing the Differences Between Two Strings

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This best practice video explains how to manage script behavior and reduce the cost of maintaining scripts by using system properties to pass values to server-side scripts rather than hard-coding t...

ServiceNow System Properties Best Practices

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Welcome to Knowledge14! We hope you're as excited as we are about all of the great content, networking and events coming up this week. We will keep you apprised regarding any session changes. Her...

Need to Knows at Knowledge14

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![image](https://community.servicenow.com/community/image/serverpage/image-id/157677i6EC418EDED2BF874/image-size/large?v=v2&px=999)Wait. That's what we've been doing for 30 years. Waiting for bli...

IT Operations Management: the wait is over.

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How to #Know14 Like a Real San Franciscan

How to #Know14 Like a Real San Franciscan

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For those of you new to the CreateNow hackathon, here is how it works. You show up with your team of creators at 3:40pm on this Tuesday afternoon at Knowledge14\. You hack. You eat. You hack some m...

Let's Get Ready to Create - Want Some Tips?

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(originally published on the [SaltStack blog](http://www.saltstack.com/salt-blog/2014/4/25/saltstack-at-servicenow-knowledge14)) Automation software suites that combine IT operations management and...

SaltStack automation for Web-scale IT at ServiceNow Knowledge14

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Due to the stunning increase in the amount of regulatory and industry requirements such as: Sarbanes-Oxley (SOX), Payment Card Industry Data Security Standard (PCI DSS), Health Insurance Portabilit...

An unofficial IT GRC track at Knowledge 14

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We are looking forward to seeing you at our annual user conference, Knowledge14! Higher Education is one of the largest segments of the ServiceNow community and, just for you, we're hosting an exc...

Higher Education Special Interest Group at Knowledge14!

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The Knowledge Base is kept current with frequent edits and additions. You can stay up-to-date on the latest by reviewing the weekly KB digest. Recently added and updated Knowledge Base articles: ...

Knowledge Base Weekly Digest: April 29, 2014

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Email need a tune up? We've got the tools for you!

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Creator meetup @ Knowledge14

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3 out of 4 startups will never make it. Even fewer will become breakout successes. But the moment growth turns the corner of the hockey stick, it is time to grab a hold of the bull rope and try to ...

Never Fight a Land War in Asia

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Why is the age of Service Now? Video

Why is the age of Service Now?

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We're finally at the eve of Knowledge14 and I feel as though I've blogged about most things associated with the event, ranging from [attending](https://community.servicenow.com/community/learn/blog...

Partners Play A Big Part In Knowledge14

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In my previous [blog](https://www.servicenow.com/community/knowledge-blog/performance-analytics-why-daily-trending-beats-monthly-reporting/ba-p/2285120), I talked about how ServiceNow Performance A...

Lagging performance? Leading indicators!

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Color Code Your Counters Video

Color Code Your Counters

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Points, Levels, and Badges - gamification on the ServiceNow Community

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