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Over the past few months, I've shared a variety of informational videos, which I hope have helped you make the most of the ServiceNow platform. But perhaps you would like to share some of your Serv...

5 Tips for Creating Your Own Screen Capture Videos!

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Resource management and calendars

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This is Part 5 in a series of blog posts on Model Management. If you have not read the others, you can find them here: Up to this point, I provided you with suggestions on how to name Models and h...

What Is Normal?: Model Management Part 5

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Last week's episode of _Ask the Expert_ offered more information on content management systems (CMS)! l If you missed it, you can watch this session below. In this episode, Adam Mills, from Imperi...

Ask the Expert | CMS & User Interface and Experience

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I haven't provided an implementation update in a while, my apologies! Below are updates on our implementation progress. PPM: We're using PPM with our simple Demand & Project setup (not yet using...

Kelly's SN implementation Blog Post #10

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What do great performers, great museums, and noteworthy thought leaders in every arena have in common? Their reputations and perceived excellence do not depend upon their abilities to create new ma...

Turn Information into Knowledge with Collaborative Curation

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![image](https://community.servicenow.com/community/image/serverpage/image-id/157333iC43D6218F8280911/image-size/large?v=v2&px=999) The Knowledge Base is kept current with frequent edits and addi...

Knowledge Base Weekly Digest: November 10, 2014

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Why Human Resource Service Management (HRSM) is important

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All new Update Set resources page

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New Instance Upgrade community space!

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Help select topics for Knowledge 15!

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Exporting incidents with their attachments

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Software Entitlements can be a bit time consuming if you try to do it manually. As you work more with Software Asset Management in ServiceNow, you will likely configure Workflow to create entitleme...

Feel Entitled to Quickly Entitle Software

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Flexible Mapper Video

Flexible Mapper

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They say a picture is worth a thousand words, and ServiceNow offers a number of ways to visualize your data via reporting, Performance Analytics, Google Maps integrations, BSM Maps, and more. Howe...

Interactive Maps & Images in ServiceNow

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Here is another great video from our _Ask the Expert_ series! In this episode, [Russ Sarbora](https://community.servicenow.com/community?id=community%5Fuser%5Fprofile&user=6cc0d2eddb581fc09c9ffb651...

Ask the Expert | Workflow: Credentials, Run Powershell and Run SSH Activities

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Do you want to be involved in influencing the topics for Knowledge 15? Share your thoughts on what specific topics are you interested in learning about within Service Catalog. You can interact with...

What Service Catalog topics are you interested?

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Global email Display Name override

Global email Display Name override

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Want to be featured as a Speaker at Knowledge?

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I just had to create a group which contains all 6000 users in our system. Here's a simple little script that can do just that: //first create an empty group and get its sys\_id var group\_sys\_id...

Batch add all users to a Group

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File Builder FTP 3.X Video Tutorial Video

File Builder FTP 3.X Video Tutorial

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File Builder FTP 3.X Version Video Tutorial

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Use CSS Records with UI Pages and Macros

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Differentiate, Integrate, Generalize. DIG is how adults learn and how ServiceNow courses are designed to deliver a superior learning experience. DIG is a proven approach to curriculum architecture...

We DIG Learning

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