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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: BEGINNER to ADVANCED Assumes having taken the class [SSNF](https:...

Software Engineering - Remember Risk!

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This playlist covers all the basics of creating your own app, from a general overview to specific tips and tricks. The videos in this playlist will tell you about reliability, availability and secu...

Application Development Video Playlist

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For US government entities and their contractors, FedRAMP certification is a very important qualification for cloud service providers. Today we officially announced we are FedRAMP Certified in the ...

The Enterprise Cloud is now FedRAMP Certified!

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Adding a header message to ServiceNow to give notification about platform updates, news or any other info that your customer/end-users should be aware of. Well, this is implemented on [HI.Service-...

HEADER MESSAGE FOR SERVICENOW

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Do you need to reference the same topics multiple times? Do you want to organize the topics you need in a way that makes sense to you and return to them whenever you need to? If you answered yes to...

"Add to My Docs" coming to the product documentation

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As Knowledge turns 10 this year, we'd love to hear from all the Knowledge attendees from past years -- how many years of the Knowledge conference have you attended? (You can also include Knowledge1...

What's your Knowledge number? #happy10

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Mini-Lab: Service Catalog - Building a Custom Choice Table

Mini-Lab: Service Catalog - Building a Custom Choice Table

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Pouvez-vous vous permettre une interruption de vos services critiques ? Etes-vous en mesure d'en déterminer la source, ou l'impact du changement des systèmes qui en sont la cause ? Découvrez commen...

Pouvez-vous vous permettre une interruption de vos services critiques ?

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One of the new features in Geneva is the ability to write Scripted REST APIs. These take the place where Processors were used previously but have a richer feature set and more flexibility. Script...

Introduction to Scripted REST APIs

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Hello Knowledge enthusiasts, There's hardly a week left to make use of early bird registration - the deadline is February 29th, 2016\. [Register early](http://knowledge.servicenow.com/register-pri...

Early bird pricing ending soon

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SNUG-PIC : February 2016

SNUG-PIC : February 2016

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Episode 15: Reporting in ServiceNow

Episode 15: Reporting in ServiceNow

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TechBytes Episode 15

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In my last blog post [5 Ways to Troubleshoot your Instance Performance](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=a6ecae65dbd0dbc01dcaf3231f961969) I have shared a few...

Improving the performance of your ServiceNow homepage

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![image](https://community.servicenow.com/community/image/serverpage/image-id/156717i71E9E2D96A493E2A/image-size/large?v=v2&px=999) The Knowledge Base is kept current with frequent edits and addit...

Knowledge Base Digest: February 23, 2016

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The Enterprise Cloud is More Secure Than Your Datacenter

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What is Security Operations? Security Operations is ServiceNow offering that helps security organizations deliver efficient security response, streamline remediation and visualize their security...

FAQs for Security Operations

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PROCESSORS : ULTIMATE FLEXIBILITY

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I am using this DurationCalculator facade object to simplify a duration calculation for the most common use-case that we face. //@param strDateTime1: string in YYYY-MM-DD hh:mm:ss format //@param...

DurationCalculator Facade object

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In this final Workflow Control Pattern article we will be using what we learned with Variable and Property control and building a hybrid that uses both. This has a bit of twist to it, and thus the ...

Mini-Lab: Workflow Control Via Variable Examination (Advanced)

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Improving search in the product documentation

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Security Operations Data Sheet

Security Operations Data Sheet

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Reasons to return to Knowledge16

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SN Sydney Hackathon - Its on Down Under!

SN Sydney Hackathon - Its on Down Under!

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Whenever I get a question about Jelly I start to sweat nervously. Then you throw in a question about phase 1 and phase 2 idiosyncrasies and I start to mumble like a crazy person. So, here's a littl...

Jelly - Phase 2 - HTML escaping - CDATA - All your base are belong to us

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