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Securing the cloud requires a multi-layered approach. Similar to how an apartment building has exterior security, security guards, security cameras, a locked lobby door, locks on individual apartme...

Securely Operating The Enterprise Cloud

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While ServiceNow's Product Security Team works tirelessly testing and validating the security controls within ServiceNow's Platform, you may wish to, or have a requirement, to test your company's i...

Validate controls & defenses with Customer Security Testing

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The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest. R...

Knowledge Base Digest: March 8, 2016

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This video playlist walks you through performance analytics, from how to obtain it to creating your first target and threshold. Learn how ServiceNow Performance Analytics can help you drive service...

Video Playlist | Performance Analytics

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Hi New York City User Group Members, There was a lot of excitement around Performance Analytics at the NYC SNUG last week. We're having a [Webinar](http://info.servicenow.com/LP=5122) tomorrow at ...

New Webinar: How to Make Data-Based Decisions Like a Boss / March 29th at 11am.

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Knowledge Base Digest: March 29, 2016

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Speed up your email delivery by validating recipients

Speed up your email delivery by validating recipients

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Episode 2: The CloudCast : Redundancy and Availability on The Enterprise Cloud

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My team spent a lot of time recently working on building custom AngularJS apps on top of the ServiceNow platform. We also wanted the freedom to style the pages without the opinionated CSS loaded by...

Session IDs and Angular apps

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Become a Creator and Change the Way Work is Done Video

Become a Creator and Change the Way Work is Done

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TNSNUG Community! My company is new to the ServiceNow family and will have representation at Knowledge 16! If any of the TN SNUG folks want to meet up at the event, feel free to drop me an E-mail o...

See you at Knowledge 16!

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5 rules for emails

5 rules for emails

Jace's Blog · over 10 years
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PA Dashboard Factory Video

PA Dashboard Factory

Ben Hollifield · over 10 years
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Stagehand Video

Stagehand

Ben Hollifield · over 10 years
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Configuration Management Database (CMDB) and Configuration Items (CI's) confuse a lot of people new to IT Service Management, and honestly, I can't blame you - c'mon could we be any more complicate...

ITIL Basics - Why CMDB: As easy as a Shopkin-driving, HotWheels Rainbow-Unicorn rescue mission...

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One of the most common things I get asked about when it comes to Asset Management is "How do I work with barcodes?" Until the Geneva release my answer danced around the idea that a barcode scanner ...

Go Mobile with Your Asset Management

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Episode 17: Getting Started with the ServiceNow Documentation Site

Episode 17: Getting Started with the ServiceNow Documentation Site

ServiceNow Insights  · over 10 years
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We hear cloud this and cloud that, but what does it mean - especially the Enterprise Cloud? Follow [Allan Leinwand](https://servicematters.servicenow.com/author/allanleinwand/), CTO of ServiceNow,...

Episode 1: The CloudCast : What is The Enterprise Cloud and What it Means to You and Your Customers

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New video tutorial explaining how to authenticate to ServiceNow REST APIs using OAuth 2.0 Video

New video tutorial explaining how to authenticate to ServiceNow REST APIs using OAuth 2.0

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Let's talk swag

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I am happy to announce that our existing ServiceNow technical training content has been updated to reflect our Geneva release. You can always find our list of offerings on our corporate website by ...

ServiceNow Technical Training content updated to Geneva

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In this episode of ServiceNow Techbytes, [amy.bowman](https://community.servicenow.com/community?id=community%5Fuser%5Fprofile&user=cc915ae9db981fc09c9ffb651f961997), ServiceNow's Senior Manager of...

TechBytes Episode 17: Getting Started with the ServiceNow Documentation Site

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Time is of the essence when customers come to your Support portal, and more often their eyes try to locate the search box instead of browsing through text-heavy pages. If you are promoting self-ser...

Harness the power of Knowledge Search

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Webinar SIAM. Gestión de servicios en escenarios multiproveedor

Webinar SIAM. Gestión de servicios en escenarios multiproveedor

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Enclenchez la transformation digitale de la DSI

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